Food safety team privacy notice

Information about our privacy notice and how we process your data in accordance with legal requirements.

Information about our privacy notice and how we process your data in accordance with legal requirements.

Who we are and how to contact us

This is the London Borough of Hammersmith and Fulham’s Food Safety Team privacy notice.

LBH&F is the Controller for the personal data we process. Our Information Commissioner’s Office (ICO) registration number is: Z5124889.

Council contact information, including our switchboard phone number and our address is on our council ‘Contact us’

Please see ‘Your data rights’ for:

  • how to contact us to exercise your data rights (e.g., to access your data) or if you’re unhappy with how we use your data or comply with your data rights
  • how to contact our Data Protection Officer (DPO).

What we collect and process

The type of information we collect and process relating to personal data includes:

  • personal identifier such as names (including previous known names), date of birth, contact information (address, contact number, personal email address) and preferred contact methods
  • offences including alleged offences, criminal proceedings, and investigations
  • photographs, audio, and visual recordings
  • information that we have received from internal services e.g., business rates, housing, parking etc, and from external partners such as the police relating to risks to food safety and wellbeing
  • whilst we do not seek to collect it, we do recognise that we could be provided with special category data from, or about, a data subject. This data can include but is not limited to:
    •    details of medical conditions and health
    •    racial or ethnic origin
    •    political opinions
    •    religious or philosophical beliefs
    •    sexual orientation.

We may also collect information concerning criminal convictions and offences.

Why we need it and what we do with it

The team carries out various functions under the remit of food safety. The main purposes for which we may process your personal information are for the processing of payments, to investigate complaints or enquiries, to carry out enforcement activities to ensure compliance, to protect public health in the investigation of infectious diseases, to allow us to communicate, provide information in relation to legislative changes, council policy changes, fees and charges, business specific advice and guidance, to keep a public register in relation to food business registrations, and enforcement notices, for the prevention and detection of fraud, crime or both, to issue fixed penalty notices under The Health Act 2006 and to fulfil a legal obligation.

If we have data about you from others, we will let you know how we are processing it unless processing it would be prejudicial to our work or require disproportionate effort.

Our legal basis for processing your data is that:

The processing of your personal information is necessary for compliance with the legal obligation in the following Acts, to facilitate a statutory obligation, and to provide council services (this list is not exhaustive):

  • The Food Safety Act 1990 and any other food and feed control legislation made thereunder
  • The General Food Regulations 2004
  • Food Safety and Hygiene (England) Regulations 2013
  • Food Information Regulations 2014
  • Health and Safety etc Act 1974, and health and safety regulation and any other relevant statutory provisions specified in Schedule 1 of the Act
  • Local Government (Miscellaneous Provisions) Act 1976
  • The Public Health (Control of Diseases) Act 1984
  • The Health Act 2006
  • The Police and Criminal Evidence Act 1984

Whilst undertaking an investigation, we process personal information under Part III of the Data Protection Act 2018 (DPA) for law enforcement purposes.  
We also need your data because we use it to protect and promote public safety and public health in our community, and to encourage a safe and healthy community & workplaces.

You can contact the Food Safety Team on 0208 753 1081 and 0208 748 8588.

Who we share it with

In addition to the general reasons for information sharing described in the council’s privacy notice, we may share your information with:

  • other council departments for the purposes of law enforcement, regulation and licensing, criminal prosecutions, and court proceedings 
  • the police, and other crime enforcement agencies
  • responsible authorities including the fire brigade
  • other local authorities
  • third sector organisations working with the council
  • our translation and interpretation service
  • other organisations, where the disclosure is necessary for the purposes of the prevention and detection of crime
  • when the law requires us to pass information under special circumstances, crime prevention or the detection of fraud as part of the National Fraud Initiative.

We also collect or receive information from external parties such as:

  • members of the public
  • internal council departments, and elected members of the council
  • the police
  • the fire brigade
  • other local authorities 
  • the Home Office, and other Government agencies
  • the UK Health & Security Agency

We also collect or receive information from external parties such as professional bodies including police, London Fire Brigade and NHS etc.

If you require an interpreter or document translation, your data may be shared with our translation and interpretation service to provide this service. Data shared with our translation and interpretation service will be only for the explicit purpose of completing the translation/interpretation and will not be shared for any other purpose.

We only process your data in the UK and the European Union (EU)

How long we keep it

We retain your data in accordance with the council retention schedule. Most data are retained for up to six (6) years, though it may be as long as 10 years where safety legislation is involved. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any future legal, accounting, or reporting requirements. 

When we no longer need your data, we will dispose of it securely or, if it is of historic interest, we will transfer it to our local archives service. 

What are your rights?

In relation to this processing, you have the right to:

  • be informed – we do this through this privacy notice
  • access your data
  • have us change incorrect or incomplete data
  • restrict how we process your data.

You can withdraw your consent by:

  • Going online: Your data rights – how to exercise them
  • Emailing us:
  • Writing to us: Hammersmith & Fulham Council, Environment Health & Public Protection, Food Safety Public Protection Team, Town Hall King Street, London, W6 9JU.
  • Calling us: You can contact the Food Safety Team on 0208 753 1081 and 0208 748 8588.

For more information on your rights and how to exercise them, please see Your data rights – what they are and Your data rights – how to exercise them.

Who to contact if you’re unhappy 

For who to contact if you’re unhappy about how we use your data or comply with your data rights, please see Your data rights – who to contact if you’re unhappy.

What if this notice changes?

If we make a substantial change to what personal data we process, how or why we process it, or who processes it we will update this notice. We may also contact you using other communication channels to make you aware of the changes.

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