Reporting incidents
If you want to report an incident that has already happened, please go to Consumer Advice and Reporting Consumer Crime.
Ongoing doorstep crime
If you are a victim of ongoing doorstep crime, for instance, if 'rogue' builders are at your home, or threatening to return imminently, please contact Trading Standards immediately:
- Phone: 020 8753 1081
- Email: trading.standards@lbhf.gov.uk
For incidents happening outside of regular hours, please email the H&F Law Enforcement Team at let.hf@lbhf.gov.uk (monitored 24/7).
Emergency situations
If you are being threatened, assaulted, or witnessing criminal damage, call 999 and request police assistance.
Leaflets advertising services that may be bogus
If you have received leaflets offering building or other services that you think may not be trustworthy and wish to share them with us, please email a photograph of the leaflet to trading.standards@lbhf.gov.uk.
Preventative guidance
If you are looking for guidance on how to avoid becoming a victim of doorstep crime, please visit Scams and doorstep crime