My Account
Council tax and housing benefit system maintenance
The council tax and housing benefit sections of My Account will be unavailable from 7am on Friday 31 March until Monday 3 April while we run an annual update.
Our phonelines remain open for general advice – find out more. We apologise for the inconvenience this will cause.
Help with registering for My Account
Services available to logged-in users
Report it
Report and track issues such as graffiti, abandoned vehicles, dumped rubbish, dog fouling, noise pollution, trading standards issues and much more.
Council tax
View your council tax details, tell us you are moving in, out of or within the borough, set up or amend a direct debit or apply for sole occupier discount.
Housing benefit and council tax support
Check details of your existing housing benefit or council tax support claim.
Highways licences
Apply for skip, scaffolding, tables and chairs, crane, hoarding licences.
Temporary event notice and premises licensing
Holding an event? Apply for a temporary event notice through My Account. You can also apply for a new premises licence and vary a designated premises supervisor.
Access to the housing register
Complete an online application to join the housing register.
Planning and licensing e-alerts
Get notifications about planning and licensing applications anywhere in the borough.
My Account frequently asked questions
Get technical support with My Account
Contact My Account technical support
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