My Account

Log in to My Account

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Services available to logged-in users

  • Report it
    Report and track issues such as graffiti, abandoned vehicles, dumped rubbish, dog fouling, noise pollution, trading standards issues and much more
  • Council tax
    View your council tax details, tell us you are moving in/out /within the borough, set up or amend a direct debit or apply for sole occupier discount
  • Housing benefit and council tax benefits
    Check details of your existing housing or council tax benefit/support claim
  • Housing rents 
    View your rent balance and download a rent statement
  • Parking permits
    View details of your permits, and (where eligible) renew your resident parking permit
  • Visitor parking permits
    View details of your visitor permit, add credit to it or apply for a visitor permit
  • Highways permits
    Apply for skip, scaffolding, tables and chairs permits etc. licences, view details of your visitor permit, add credit to it or apply for a visitor permit
  • Parking bay suspensions
    If you are applying for a skip permit you may also need a parking bay suspension, this can be also be done via My Account
  • Temporary event notice
    Holding an event? Apply for a temporary event notice through My Account
  • Email alerts
    Email alerts on planning and licensing applications in your area
  • Access to the housing register
    Complete an online application to join the housing register.