My Account

Council tax and housing benefit systems maintenance

Council tax and housing benefit sections of My Account will be unavailable from 8pm on Thursday 22 April until midday 23 April 2021 while we carry out essential maintenance.

We are sorry, you will not be able to access your accounts, add an account, set up a direct debit for council tax or apply for a single person discount online during this time.

We apologise for this inconvenience.

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Services available to logged-in users

Report it

Report and track issues such as graffiti, abandoned vehicles, dumped rubbish, dog fouling, noise pollution, trading standards issues and much more.

Council tax

View your council tax details, tell us you are moving in, out of or within the borough, set up or amend a direct debit or apply for sole occupier discount.

Housing benefit and council tax support

Check details of your existing housing benefit or council tax support claim.

Highways licences

Apply for skip, scaffolding, tables and chairs, crane, hoarding licences.

Temporary event notice and premises licensing

Holding an event? Apply for a temporary event notice through My Account. You can also apply for a new premises licence and vary a designated premises supervisor.

Access to the housing register

Complete an online application to join the housing register.

Planning and licensing e-alerts

Get notifications about planning and licensing applications anywhere in the borough.