Street naming and numbering

Changes to our fees from 1 April

From 1 April 2017 the fees for the street naming and numbering service will change. There will be new charges and the cost of existing fees will increase by the council’s standard rate of inflation.

Our current fees and the new charges are listed in the table below.

How can we help?

We may be able to help if you are having address problems with:

  • postal deliveries
  • utilities connection / billing
  • obtaining credit

...or if you are involved in:

  • property development
  • refurbishing or converting buildings
  • changing the use of a building e.g. commercial to residential.

What do we do?

Some of these problems may arise because the Royal Mail does not hold a correct address. The Royal Mail will only amend its database on our recommendation so changes should be directed here in the first instance. The Royal Mail is, however, solely responsible for the allocation of postcodes. 

If the matter concerns an error within our database the problem can often be fixed immediately. If the problem lies with the Royal Mail's information, it can take at least a week.

If, however, a new name or number must be assigned to a street, premises or development then a series of consultations must be carried out with the Metropolitan Police, Fire Brigade, Ambulance Service and the Royal Mail. This is to avoid duplications which may cause confusion and lead to possible misdirection and/or delay of post and emergency services. This process often takes up to 10 weeks to complete, depending on the complexity of the development.

It is therefore advisable that the naming and numbering of new streets and buildings is applied for well in advance of their occupation to avoid delays to the provision of utilities and other services.

Our current fees and new fees that come into effect from 1 April 2017

Function

Current fee (£)

New fee (£)

Initial addressable unit

No charge

£150

Additional addressable units

£50

£50.90

New/change building name

£100

£101.80

New/change street name

£100

£101.80

Address verification

No charge

£65 p/h

Copies of documentation

No charge

£35

Research time

No charge

£65 p/h

There is a new cost for the initial unit in any development or change of address. This cost will be £150.

The cost of each additional unit will become £50.90.

The cost for a new or change of building or street name will become £101.80.

For example, a house which is divided into two flats will cost £150 for the first new addressable unit and £50.90 for the second new addressable unit. The cost for this work will be £200.90. If the house is given a name, then that will be an additional £101.80. Therefore, the cost of the work will be £302.70.

For the council to provide written address verification (for Land Registry, credit companies, mortgages etc.) beyond the original street naming and numbering documentation provided will cost £65 per hour.

For the council to provide documentation from the street naming and numbering process which has previously been provided will cost £35.

For the council to carry out any research, usually regarding new street or building names, will be charged at £65 per hour.

How to pay

You can pay the fee by credit or debit cards or by cheque.

To pay by credit card or debit card please call us on 0208 753 3083/3030, and we will take your card details over the phone. Please note that when paying via credit card, a surcharge may be applicable.

Please make cheques payable to ‘London Borough of Hammersmith and Fulham’.

To avoid delay to your application please contact us to discuss the charge for your development.

Application forms

If you are the owner or developer and want to apply for street naming and numbering, please complete the form linked below:

Return the form with a site plan of the property in question indicating the main entrances.

Please also ensure to refer to the London Fire Brigade's regulations regarding naming conventions - link below. We consult closely with the LFB and adhere to these rules and regulations.

London Fire Brigade SNN Rules (pdf 51KB)  

Contact details

Hammersmith Town Hall Extension
Street Naming & Numbering
6th Floor, Hammersmith Town Hall Extension
King Street, W6 9JU

naming_numbering@lbhf.gov.uk

020 8753 3030/3083

Ravenscourt Park (District line) is the nearest station. 

There is an escalator and lifts to the first floor reception.

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