Street naming and numbering

How can we help you?

We may be able to help if you are having address problems with:

  • postal deliveries
  • utility connections or billing issues
  • obtaining credit.

...or if you're involved in:

  • property development
  • refurbishing or converting buildings
  • changing the use of a building, for example from commercial to residential.

What do we do?

Some of these problems may arise because Royal Mail doesn't hold a correct address. Royal Mail will only amend its database on our recommendation so changes should be directed to us in the first instance. Royal Mail is, however, solely responsible for the allocation of postcodes.

If the matter concerns an error within our database, the problem can often be fixed immediately. If the problem lies with Royal Mail's information, it can take at least a week.

Contact us to get your address fixed.

If a new name or number must be assigned to a street, premises or development, then a series of consultations must be carried out with the:

  • Metropolitan Police
  • London Fire Brigade
  • London Ambulance Service
  • Royal Mail.

This is to avoid duplication which may cause confusion and lead to possible misdirection for emergency services and delays in postal deliveries. This process often takes up to 10 weeks to complete, depending on the complexity of the development.

It is therefore advisable that the naming and numbering of new streets and buildings is applied for well in advance of their occupation to avoid delays to the provision of utilities and other services.

Our current fees effective from 1 April 2019

Fees for street naming and numbering services
Function Fee
Initial addressable unit £155.30
Additional addressable units £52.70
New or change to building name £105.40
New or change to street name £105.40
Address verification £67.30
Copies of documentation £36.20
Research time £67.30

The cost for the initial unit in any development or change of address is £155.30.

The cost of each additional unit is £52.70.

The cost for a new or change of building or street name is £105.40.

For example, a house which is divided into two flats will cost £155.30 for the first new addressable unit and £52.70 for the second new addressable unit. The overall cost for this work will be £208. If the house is given a name, then that will be an additional £105.40. Therefore, the cost of the total work is £313.40.

If you need written address verification beyond the original street naming and numbering documentation provided, to give the Land Registry or credit or mortgages companies for example, this costs £67.30 per hour.

To get copies of documentation from the street naming and numbering process which have previously been provided costs £36.20.

Any research we need to carry out regarding new street or building names, costs £67.30 per hour.

How to pay

You can pay the fee by credit or debit cards or by cheque.

To pay by credit card or debit card please call us on 020 8753 3083 or 020 8753 3030, and we will take your card details over the phone.

Please make cheques payable to ‘London Borough of Hammersmith and Fulham’.

Contact us to discuss the charge for your development and avoid delays to your application.

Application forms

If you're the owner or developer and want to apply for street naming and numbering, fill in our application form:

Return the form with a site plan of the property in question indicating the main entrances.

Please also ensure to refer to the London Fire Brigade SNN rules (pdf 51KB). We consult closely with the LFB and adhere to these rules and regulations.

Contact details

You can contact us at our postal address - this is not where our offices are located:

Street Naming and Numbering
Hammersmith Town Hall
King Street
Hammersmith
London W6 9JU

If you would like to visit us in person please contact us to make an appointment.

Email us at naming_numbering@lbhf.gov.uk

Call us on 020 8753 3030 or 020 8753 3083.

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