Letting us know what you think of our website by clicking on one of the smiley faces that appear at the foot of our web pages will help us improve our site.

A simple click on whichever face best sums up your experience will help us to build a picture of where we need to focus our efforts to make this site more user-friendly.

Everytime you click on a face to tell us what you liked or found less helpful, you will be helping to improve the service you receive from the council.

Some of the changes you tell us about will be made right away while others may take a little longer to appear while we make sure the changes are applied to every relevant section of the website.

The more details you can give us about the problem the more effectively we will be able to implement changes to improve the page.

Please be aware that although you have the option to include your contact details with your comment, we do not guarantee that you will receive a reply to feedback sent via the smiley faces channel.


If you want to make a complaint against the council and services provided, please see complaints to find out about ways to do this.