Help us to make ongoing improvements to our website by telling us what you think of the information and services on each page.

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A simple click on whichever face best sums up your experience will help us to build a picture of where we need to focus our efforts to make this site even more user-friendly.

Everytime you click on a face to tell us what you liked or found less helpful, you will be helping to improve the service you receive from the council.

Some of the changes you tell us about will be made right away while others may take a little longer to appear as we work behind the scenes to make sure the changes are applied to every relevant section of the website.

The more details you can give us about the problem the more effectively we will be able to implement changes to improve the page.

Please be aware that although you have the option to include your contact details with your comment, we do not guarantee that you will receive a reply to feedback sent via the smiley faces channel.


If you want to make a complaint against the council and services provided, please see complaints  to find out about ways to do this.

Your views and opinions 

Most of our news stories enable you to submit comments on issues affecting you and your borough, these comments are moderated and will appear on the news web pages once approved for publication. We will respond to these comments by publishing our answers to the same page. Visit