We're committed to working closely with leaseholders to improve services, performance, and value. Our leasehold surgeries are informal drop-in events where you can speak directly with council teams about your building and the services you receive.
We'll be hosting two leasehold surgeries in the south of the borough at Clem Attlee Community Hall, 21 Len Freeman Place London SW6 7TN on:
- Wednesday 12 November 2025, 4.30 – 8pm
Focus: Services you receive – Representatives from Leasehold Services, Income Management, Estate Services, Housing Management, Insurance and Antisocial Behaviour will be attending.
Register your attendance for this session here - Focus: Services you receive - Eventbrite - Thursday 20 November 2025, 4.30 – 8pm
Focus: Your building and property – Officers from Repairs, Capital Delivery and the Mechanical & Electrical service, Asset Management, and our Property Compliance Team (Alterations) will be on hand to answer questions.
Register your attendance for this session here – Focus: Your building and property - Eventbrite
Book a 1-to-1 appointment
When registering for a leasehold surgery, you can book a 15-minute appointment with any team. If you prefer to drop in on the day, you can still speak with teams - just note that drop-in conversations are limited to 10 minutes.
We'll do our best to answer your questions on the night. If we need to follow up, we aim to respond within 14 days.
We believe every voice matters
These Leasehold Surgeries are open to all leaseholders living in a property managed by Hammersmith & Fulham.
If you're a Disabled resident living in a property managed by H&F, we would like to hear your voice - join us at one of the Leasehold Surgery sessions. Your lived experience, insights, and ideas are vital in shaping services and policies that reflect our diverse community. Together, we can build a stronger, safer, and kinder borough for everyone.
Please see our Housing resident involvement expenses page that sets out the ways we can support you to be involved.
Other groups you can join
Find out about other service improvement groups and forums
Contact us
- Resident Involvement Team: 020 8753 6652 or GetInvolved@lbhf.gov.uk
- Leasehold Services: 020 8753 4500 or service.charges@lbhf.gov.uk