Shepherds Bush Families Project

Shepherds Bush Families Project

Service description

We fund the Shepherds Bush Families Project to provide a number of support sessions for children, young people and parents from families who are either homeless and/or living under housing stress.

This includes a drop in service for parents and children three times a week, an after school club one evening a week, a parent and child relational group once a week and weekly systemic family therapy sessions.

Funding until

31 March 2021 

Annual funding level


What this service achieved in 2016....

Number of families supported: 227     

Use of volunteers:
Number of volunteers involved: 25
Number of volunteer hours delivered: 1125
Value of volunteer hours provided: £10,969

Outcomes achieved

  • 99% of parents have reported a closer bond with their children because of the work carried out
  • 95% of C&YP have reported better relationships
  • 95% families report effective communication and ability to resolve disputes calmly
  • 88% of parents reported that they felt able to support their children with homework
  • 95% OF C&YP reported that they are more able to do homework and feel more confident
  • 100% of parents believe that their children with additional needs have had opportunities to participate in a range of activities
  • 99% of under 5’s have reached their expected milestones

Case study

Mother of 4, living in overcrowded, temporary accommodation, who had been using services at SBFP over a number of years, approached the CEO, Tina Mayers, as someone she felt knew her and her children, asking for help, support and advice. The relationship between the mother, father and eldest daughter had become very fraught and was close to breakdown, partly due to the cultural clashes between adults and child. The daughter was not attending school regularly and her grades dropped, she refused to stay in family home and was in conflict with her mother, who she lived with and her father, who was living away from the family home. After the initial meeting with both parents and a discussion re: ways to support the family, the CEO made a referral to Systemic Family Therapist (SFT), who met with the parents weekly. To begin with daughter refused to attend, SFT undertook home visits, contacted school, worked in partnership with school. Daughter began seeing JM with her parents, they made agreements for managing behaviours and feelings and agreed Daughter would complete those exams she could. She completed GCSE, although grades lower than expected. The family discussed options with JM and school, although the daughter was not always prepared to participate and her behaviour was still erratic and often in conflict with her cultural upbringing, she returned to the family home ad-hoc.  The parents persevered and continue to meet with JM who also met with the daughter The progress was at times slow and difficult. 13 months on the outcome is looking good and the family are in a much more stable place.

Outcome: Having initially refused to participate in the SFT sessions with her parents the daughter is now attending with her mother and also working with JM 1:1 to prepare her CV and look at options for apprenticeships/college courses and further training in her chosen area of interest. She has moved back into the family home and is again engaging with family members. The daughter is also undertaking voluntary work in pre-school at SBFP.  Parents and daughter report feeling much happier in each others company, siblings report feeling better about the family and all report they are more able to discuss issues calmly as they come up.

Funding raised


Achievements/future plans for the service

  • During the period Jan 2016 -Dec 2016 SBFP received funds to enable them to increase their services to include some further evening sessions to support families.
  • Through grants from London Community Foundation and Mercers Company, SBFP have been able to increase their Systemic Family Therapy and open an evening parent and child sessions, focussing on health and wellbeing.
  • From February 2017 SBFP will be increasing their Parent & Child Drop-in sessions, offering a morning session.

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