The Family Information Directory (FID) provides information on services for children and young people aged 0 to 19 years, or up to 25 for those with special educational needs or disabilities (SEND), and their families.
It is used by parents and carers, prospective parents and young people living in Hammersmith and Fulham.
Service providers are listed for free, subject to meeting our criteria.
Types of services that can be considered
To be considered, you must be:
- an Ofsted registered childcare provider in Hammersmith and Fulham. For example, a registered childminder, nursery, home child carer or out-of-school care provider, OR
- a local specialist support service or public or third sector organisation operating in Hammersmith and Fulham. For example, an activity, education, health and wellbeing or family support provider.
We will also consider national support services to add to The Family Hub website. Where appropriate, we will add a link to your website from an existing family hub advice and guidance webpage.
Assessing services for suitability
Unfortunately, not all requests will meet our criteria. With the large number of services for children, young people and families, it is also not possible to assess them all and maintain a quality service on an ongoing basis.
Priority will be given to services that:
- are free, low cost or funded
- are accessible
- support those who are at a disadvantage
This aligns with the Early education and childcare statutory guidance for local authorities
New providers: Request to be set up
If you believe your service meets the requirements above, email fis2@lbhf.gov.uk to request a form to complete.
If your service is only for children and young people with SEND and their families, please email localoffer@lbhf.gov.uk.
Existing providers: Update or remove your service record
It's your responsibility to ensure that your online record remains accurate and up to date. Please notify us promptly of any changes to your service information.
Email fis2@lbhf.gov.uk
If your service is only for children and young people with SEND and their families, please email localoffer@lbhf.gov.uk.
We reserve the right to remove your service from our listing if it does not meet standards or if any complaints are raised against it.
Thank you for your co-operation.