Health and safety at work
We inspect businesses in the borough such as offices, shops, leisure centres, hotels, outdoor markets and warehouses to ensure conditions are satisfactory and safe. We do not deal with construction, manufacturing or council buildings, these are dealt with by the Health and Safety Executive (HSE) complaints and advisory team. To contact the HSE call 0300 003 1647 or complete the HSE online reporting form.
We investigate reports of accidents at work that involve staff or the general public and complaints relating to health and safety matters at a workplace. We provide information to businesses and members of the public to increase awareness of health and safety and assist business comply with the law.
Any invesitgation or enforcement action taken by council officers must follow the council's enforcement policy.
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Other help and information available
London Healthy Workplace Charter
Do you want to get support and recognition for your commitment to employee health and wellbeing in your company or organisation? Register your interest in the London Healthy Workplace Charter today.
Work related violence is any incident in which a person is abused threatened or assaulted, in circumstances related to their work. The Health and Safety Executive website has advice and information about violence at work.
Control of Noise at Work Regulations guide (pdf 2.74MB) - a guide for employers in pubs, clubs and music venues.
If you have to raise your voice above music you and your staff are at risk of permanent hearing loss, the Control of Noise at Work Regulations guide will assist you in assessing and controlling exposure to noise at work.
Cooling tower public register
Reporting accidents and injuries
The Reporting of Injuries, Diseases and Dangerous Occurrences Act 1995 (RIDDOR) places a duty on employers to report certain types of accidents, injuries, diseases and dangerous occurrences to their health and safety enforcement authority. For information on what types of accidents are reportable and to make a report visit RIDDOR on the HSE website.
The Incident Selection Criteria Policy (pdf) sets out how the team deals with incidents and accidents that are reported.
The Independent Regulatory Challenge Panel
The Independent Regulatory Challenge Panel will look into complaints regarding advice given by HSE or LA inspectors about health and safety which you think is incorrect or goes beyond what is required to control the risk adequately. The panel consists of independent members who will have the competence and experience to assess advice that has been given on regulatory matters. Before you raise an issue with the panel, you should have first tried to resolve the matter with the relevant HSE or LA inspector and their manager.
For more information and details of how to contact the panel visit the HSE website.
Public events safety advisory groups minutes of meetings
Safety in sports grounds
For further information or to make a complaint: