Opening and closing times
All four of our cemeteries are opened at 9am every day except Sunday and close at the following times for each month
- January - 4pm
- February - 5pm
- March - 6pm
- April - 7pm
- May - 8pm
- June - 8pm
- July - 8pm
- August - 7pm
- September - 6pm
- October - 5pm
- November - 4pm
- December - 4pm
On Sunday the cemeteries open at 10am, with closing times as above except during public holidays. On bank and other public holidays normal opening hours will apply, except Christmas Day, when the cemeteries will be open from 10am to 3pm. Please make sure that you have left the cemetery before the closing time.
The Cemeteries Office is in North Sheen Cemetery and is open from Monday to Friday 9am to 4pm
Contacting us
Please send any correspondence to:
The Cemetery Office
North Sheen Cemetery
Lower Richmond Road
Richmond
Surrey
TW9 4LL
Telephone: 02088781934
Email: Cemeteries@lbhf.gov.uk
Conduct
Visitors are welcome to come to the cemetery office and ask questions or search for a grave, however we are currently unable to take appointments inside the office at this time.
We would ask that all visitors are respectful of both the office and grounds staff and are reminded that aggressive behaviour and any form of verbal or physical abuse to our employees will not be tolerated.
When in the cemetery visitors are asked to conduct themselves in a quiet and orderly manner, under the Local Authorities Cemetery Order (LACO 1977) no person shall wilfully commit the following:
- Create a disturbance in the cemetery
- Commit a nuisance in a cemetery
- Interfere with any grave or vault, any memorial or any flowers or plants
- Play any game or sport in a cemetery
- Enter or remain in a Cemetery when it is closed to the public, unless authorised by the council to do so
Visitors are asked to refrain from the following:
- Using bicycles, skateboards, skates or scooters (with the exception of mobility scooters)
- Playing music loudly in the cemetery without the consent of the cemetery manager
- Dropping litter or fly tipping in the cemetery
- Taking photographs without consent of the cemetery manager
- Speeding in the cemetery grounds
- Preparing barbeques or cooking food
- Using the cemetery to park their car
Parking
There is space available for parking on most roads within our cemeteries, we only ask that space is left for passing vehicles.
There is no parking in Mortlake Cemetery for services taking place at Mortlake Crematorium.
Dogs
Dogs must be kept on a lead at all times, and any fouling cleared up. Only guide dogs for the blind may enter the cemetery chapel or office. Failure to clean up fouling may result in a penalty.
Children
Children under 16 are not permitted in the cemetery grounds without an accompanying responsible adult.