Changes to waste and recycling due to coronavirus
Residential waste and recycling collections are currently running as normal. All rubbish and recycling should be left out for collection as normal at the edge of your property. Don't approach the refuse collectors to give them bags of waste. Please follow the guidelines around social distancing to protect yourself and our staff.
Disposing of PPE - Please think of the infection risks to other people when disposing of personal protective equipment (PPE). As with other litter, do not drop used gloves or masks in the street – but also do not place these items in street bins, as this could put our street cleaning staff at risk. Please take your used PPE home with you and place it inside its own bag, and keep it safely within your home for three days. Then place this bag within your domestic waste bag (ie. double bagging the PPE), and put this out for collection as usual. By doing this, you can reduce the chance of spreading the virus to others.
Commercial waste collections continue to take place for businesses that remain open. Where businesses are unable to open, we will suspend collections and charges.
Please contact email@example.com if you need to suspend your collections. Where businesses have waste containers that cannot be securely stored during any period of suspension, they should let us know by email so we can remove the containers and return them when you reopen. Collection charges will remain at 2019/20 levels at this time to help businesses that remain open.
Street cleansing and washing services are currently running as normal.
Clinical waste services and assisted collections are currently running as normal.
Garden waste collections, bags of garden waste should be put out with your bin collection as normal.
Bulky household waste collections - Update 3 November 2020. Due to the new restrictions, the bulky waste collection service will be suspended from Sunday 8 November.
We are completing bookings that have already been made up to and including Saturday 7 November.
Traid home textile collection service are taking bookings for collections starting from 6 July
Smugglers Way Household Waste and Recycling Centre
The Smugglers Way Household Waste and Recycling Centre will remain open from Thursday, 5 November 2020 onwards but please check the website before you visit to ensure you have the latest information on any new measures that may be introduced.
Recycling bring sites - some recycling banks have closed, please do not leave items for recycling at a bank if it is closed.
- Oxfam textile banks- closed
- BHF books and music banks - closed
- Scope textile banks- open
- Traid textile banks - open
- Soex textile banks- open
- Traid home textile collections - temporarily stopped
Internal recycling bins - recycling facilities at libraries are curently not accessible as our libraries are not open to visitors.
Please help us protect yourself, our staff and residents by following these guidelines
All rubbish and recycling should be left out for collection as normal at the edge of your property. Don't approach the refuse collectors to give them bags of waste. Please follow the guidelines around social distancing to protect yourself and our staff.
When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table-tops. This is particularly important if you have an older or vulnerable person in the house.
Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin. Other household waste can be disposed of as normal.
While the restaurants are closed and we are cooking more at home, don't forget to take a look at the Love Food Hate Waste website for lots of tips on saving, storing and preserving food as well as recipes to help reduce food waste.