Included on this page
- Renew your parking permit online
- Paperless parking permit
- Where’s my PIN number?
- Apply or renew by post or email
- How to pay
- Temporary parking permits
- Documentary evidence and eligibility
- Residents’ parking permit charges
- Housing estate parking permits
- Car free address visitor permit
- Greener vehicle permits
- Replacement permits
- Second car permits
- Further information
- To renew online, you’ll need your permit number and PIN number. You have up to 14 days after your permit expires to use the online service. After that, you have to complete a new application form and provide full documentary evidence.
We are currently unable to issue physical paper permits. Once your permit has been issued it will become virtual and appear on our system as valid straight away. Our officers on street are able to check this information.
If you're eligible to renew online we’ll send you a PIN number in your reminder letter in the month your permit is due to expire.
We'll only include a PIN number in the reminder if you are a current permit holder, registered for council tax and your name is on the council tax account. You also have to be up to date with your council tax payments and have made no changes to your permit in the last 12 months.
If your reminder letter doesn't include a PIN number please use the paper application form to renew your permit. The renewal process is the same as applying for the first time, so please follow the application process set out below.
You may prefer to, or have to, apply or renew using the paper application or renewal form, for example if you are a tenant and the council tax account is not in your name.
Submit your application:
- by email to email@example.com (please attach supporting documents) and include your phone number so that we can contact you to take your payment over the phone
- by post to Pay and Park, PO Box 60820, London W6 9UZ.
Online applications and renewals
Credit or debit card – please ensure that you have your card details ready before commencing your application or renewal.
By post or email
Credit or debit card – please ensure that a contact telephone number is included on the form, so that we can contact you to take your payment over the phone.
Cheque – please make cheques payable to London Borough of Hammersmith and Fulham. Please ensure that your name, address and vehicle registration are written on the back of the cheque.
Failed card and cheque payments
Your permit may be cancelled if payment is not successfully received within 24 hours of receipt of your online application or renewal. If your bank refuses to make the payment your permit will be considered to be invalid and you may be at risk of receiving penalty charge notices which you will have to pay.
If there is a technical problem with your application or you are not sure if your payment has been made, please contact us by emailing: firstname.lastname@example.org or by calling 020 8753 6681.
If you’re new to the borough or are applying for the first time and don’t have all the required documents, don’t worry, you can apply and pay for a permit as long as you can supply some of the required documentation as explained below. We will then issue a temporary permit and you have 30 days to submit the rest of the required documentary evidence. When we have received the rest of your proofs and we have verified that you are eligible for a full permit we will upgrade your permit to a full permit.
You can apply online for the temporary permit but only if you are registered for council tax at the permit address and have a full UK driving licence. If you don't have both these proofs you must apply using the paper application form.
We need you to provide the following proofs along with your paper application form before we can issue a temporary permit:
- proof of your main address in H&F
- proof that you are the main user and keeper of the vehicle
- and proof that you have a driving licence that is valid in the UK.
Whether you have applied online or using the paper application form, if you haven’t been able to supply all the required documents straight away, you will need to supply further documentary evidence within 30 days so we can upgrade your permit to a full permit.
Payment for the full year's parking permit will be taken as part of the application process when you apply on line or by post and is non-refundable so please make sure that you are eligible for the full permit before you apply.
If you cannot supply the documentary evidence required we will cancel the permit and you will not get a refund.
- first permit
6 months - £71
12 months - £119.
- second permit
6 months - £260
12 months - £497
For more information about parking on our housing estates please see housing estates parking.
The car free address visitor permit is issued to addresses that are blocked from applying from a residents permit. Residents who live at addresses that are not eligible for resident permits, can apply for a car free address visitor permit to activate a free session to allow their visitors to drive through the camera controlled access points on streets that are in the South Fulham TCPR scheme area. If the visitor wishes to park on street, they can then either use pay and display on street or their own RingGo account to purchase parking time on street.
To help improve air quality and the environment, we offer a discount to low-emission car owners and a free permit if your car is fully electric.
Please make sure you're eligible for these permits before you complete the application. If you're not eligible, we cancel your application and you have to submit a new one.
See Greener vehicle discounts to find out if you're eligible.
Changing your vehicle or moving within the borough? Or have you lost your parking permit? Use the relevant form below:
- Lost, damaged or stolen residents’ parking permit form (pdf 43KB)
- Change of address or vehicle for residents’ parking permit form
If members of your household have a car each, each person can apply for their own permit at the standard rate, as long as they can show us proof of their address.
If you own a second car, you can apply for a second car permit, provided that you already have a residents’ permit for your first car. Please use the residents’ parking permit application form linked above. There’s no need to show us proof of your address again.
A second car permit costs:
- 6 months - £260
- 12 months - £497
You can't apply online for the second car permit, please use the Parking permit application form (pdf 98KB)