Credit card handling fees

Credit card payments are subject to a handling fee. A credit card handling fee is a charge that applies when you choose to make a payment by credit card.

  • The credit card handling fee is 1.25%
  • There is no handling fee for debit card payments
  • Credit card handling fees will not be applied to parking fines or cleaner greener fixed penalty notices

Just like other businesses, the council needs to identify areas where it can reduce costs.

By applying handling fees, the council can recoup some of the transaction charges it pays to credit card companies when credit cards are used.

The council does not profit from charging credit card handling fees as it will only recoup some of the charges it pays to credit card companies. The handling fee percentage will be set at a level equal to, but not exceeding, the transaction charge levied to the council by credit card companies.

The payment system will recognise what type of card you are using and whether or not to apply a fee. It will automatically calculate the handling fee for credit card payments using the current handling fee percentage.

You will be advised that a handling fee is due to be added before you commit to the payment, as well as the handling fee amount and total payable.

If you require any further information about handling fees, please use the contact details shown on your invoice or letter.