Advice centres

The Advice Centre

338 Uxbridge Road, London W12 7LL

We offer a range of services for borough residents looking for work as well as advice services provided by Hammersmith & Fulham Citizens Advice Bureau.

Opening hours

We are open every weekday from 10am to 5pm for general information and advice. Please call for an appointment:

020 7385 1322

Work Ladder

Looking for work? Work Ladder at the Advice Centre can help.

If you are unemployed or working and/or studying under 16 hours a week and live in Hammersmith & Fulham, take the first step:

Work Ladder offers:

  • Personalised one-to-one support

Careers advice and support from IAG trained staff including advice and help with searching and applying for jobs, CVs and application forms and preparing for an interview.

  • Regular jobs and opportunities e-bulletin

Access to job vacancies and information on training and support.

  • Support with benefits advice, money management skills support and employment rights advice from our partners, Hammersmith & Fulham Citizens Advice Bureau.

This includes in-work benefit calculations, financial planning and one-to-one debt advice and support.

For more information email:

Or register online at

For information on all Hammersmith & Fulham CAB services - in-work benefit, financial planning and one-to-one debt advice and support - contact or see the CAB’s website,

Hammersmith & Fulham Citizens Advice Bureau

For general advice services, including debt and welfare benefits advice.

Contact us:

Twitter @CAHFservice

  • For any new problem (except debt): 0300 330 1162 (10am-4pm)
  • For new enquiries about debt only: 020 3137 6295 (10am-3pm)
  • If you are already being helped with a problem and you wish to contact your advisor: 020 7386 9068 (10am-3pm)

Visit us at the Advice Centre – address and opening hours above.

By post: Avonmore Library and Neighbourhood Centre, 7 North End Road, West Kensington, London W14 8TG.

Disabled access

The centre has:

  • street level access, with level access throughout the ground floor
  • full wheelchair toilet facilities
  • an induction loop at reception

Other advice centres

If you have a debt with Hammersmith & Fulham Council such as council tax arrears or housing benefit overpayments, contact:

St Paul’s Money Advice Centre
Queen Caroline Street
W6 9PJ

020 8746 5265

Client files

If you were a case client at the advice centre before September 2010 and want a copy of your file please email with your full name and address. We only keep files for six-and-a-half years.