Get involved and have a chat

Do you need a friendly chat? Or need some help or support?

If so, you might be interested in the Citizens Advice Hammersmith & Fulham telephone befriending service.

We’re working in partnership with Citizens Advice Hammersmith & Fulham who make weekly telephone calls to residents to check-in and see how they’re doing.

You can get help with:

  • Universal Credit applications
  • how to email and surf the internet
  • accessing council and government  services online
  • saving money and looking for jobs
  • learning how to chat to your friends and family online
  • making the most of your smartphone or tablet
  • and much more!

If you would like to receive a friendly weekly call or want to find out more, please contact Keith from Citizens Advice Hammersmith & Fulham on 07739 768 625 or email

Volunteer as a digital champion

If you’re able to give half a day once a week to volunteer for the telephone befriending service, we’d love to hear from you.

You don’t need expert technical skills but patience and a desire to help others is essential. You’ll be trained by Citizens Advice Hammersmith & Fulham, have fun and learn new skills!

To find out more about volunteering call 07739 768 625 or email

Contact us

Contact the resident involvement team on 020 8753 6652 or email