Assistance at home

Covid-19 update

H&F and the rest of the country is under national lockdown. You must now stay at home, and only leave your home for specific reasons.

Covid-19 information, support and advice in H&F.

If you need help, please contact the H&F CAN helpline Freephone 0800 145 6095, open 8am to 6pm seven days a week, or email:

As you get older, or if you have health or mobility problems, living independently at home can become a challenge. See the links below for steps you can take and the support available to help you.

Care homes

Careline and telecare (assistive technology)

Conversations matter - a telephone support service for adults needing support in their homes during the coronavirus pandemic

Day opportunities

Equipment and home adaptations

H&F Community Aid Network - H&F CAN is the volunteer community aid network to support vulnerable residents during the coronavirus pandemic. 

Home care

Clinical and incontinence waste (Living Independently website)

Leaving hospital and regaining independence on the Living Independently website Help with reablement to get you back to doing day-to-day things for yourself, and being as independent as possible.

Meals service

Sheltered and supported housing


New foot care clinic in W12

We’re offering our residents a new foot care clinic on Saturdays from 9am to 4pm at the Options Day Service, 280 Goldhawk Road, London W12 9PF

Find out more about the foot care clinics