Cookies

We use cookies on this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

To delete cookies or reject cookies

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, add our domain to the list of websites you do not want accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at AboutCookies.org website.

If you set your browser to refuse cookies, various websites may not display properly.

The cookies we use

Google Analytics

The Google Analytics cookies we use are:

  • _utma - randomly generated number, expires after 2 years
  • _utmb - randomly generated number, expires after 30mins
  • _utmc - randomly generated number, expires when you close your browser
  • _utmx - randomly generated number, expires after 2 years
  • _utmxx - randomly generated number, expires after 2 years
  • _utmz - randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search), expires after 6 months

Purpose of these cookies

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect statistics in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

These statistics do not contain personal data and cannot be traced back to an individual.

More information

See an overview of privacy at Google.

To stop being tracked by Google Analytics across all websites get the Google Analytics opt-out web browser add-on.

LogoNet

A loGo_net cookie is a persistent third party cookie with a life of 360 days.

Purpose of this cookie

loGo_net places a cookie which helps to personalise your visit to our site. It will recognise whether you have been to our site before.

More information

If you want to delete the cookie that loGo_net sets and opt out of our personalisation features, please visit loGo_net privacy controls.

Citizenspace

Our consultation site, Citizenspace, is run by Delib who use cookies for site navigation and session management. These cookies do not contain any personally identifiable information. They are used only to help you navigate through the site and fill in consultations. They are not persistent and they deliberately delete their contents as soon as they are no longer useful for these purposes.

Find out more about Citizenspace's privacy policy.

LBHF

The cookies we use are:

  • ASPSESSIONIDAQRBDSBA - expires at end of session
  • LBHFAddressCookie - this cookies last 365 days
  • LBHFPostcodeCookie - this cookies last 365 days

Purpose of these cookies

When you navigate to the site, the server establishes a unique session for you that lasts for the duration of your visit. For each session, ASP.NET maintains session state information where applications can store user specific information. The cookie itself contains no personal information.

The LBHF address and postcode cookies are used with the 'Where's my nearest' search tool to give you information relating to services local to the address or postcode you entered.

Social networking sites

We use videos from YouTube and feeds from other websites such as Twitter. These websites place cookies on your device when watching or viewing these pages.

Email newsletters

Our email newsletters use Open Tracking to help us collect user data that helps us measure the success of the newsletter. If you have signed up for and received our email news updates you will have been subject to Open Tracking.

Through Open Tracking we can track which emails were opened, the device they were opened on, the email client and the browser – all through the use of a single invisible 1 pixel x 1 pixel image that gets downloaded from a server when the email is opened.

The new Information Commissioner’s Office (ICO) regulations advise that you must be given a choice as to whether you agree to accept this tracking cookie or not.

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