Co-production Implementation Group (HFCIG)

Nothing about Disabled people without Disabled people.”

The Hammersmith & Fulham Co-production Implementation Group (HFCIG) was set up in 2019 and includes Disabled residents, senior council staff and councillors. They are working together on a plan to encourage and enable co-production across all council departments, and the whole community.

The Co-production Implementation Group at work

What will the group do?

The group will make sure that the eight recommendations that are set out in the Disabled People’s Commission report are put into place. The group will use the social model of disability and a human rights way of working in all its work.

  • Definitions of social model of disability and human rights way

    Social model of disability: this is when Disabled people are seen as people with impairments who are ‘disabled’ by the barriers in society. These barriers discriminate against Disabled people and push us out of society. It is the way society is run and organised that is the problem, not the Disabled person.

    Human rights way: the UN Convention on the Rights of Persons with Disabilities - this is an international agreement that the government signed up to, to bring about the full rights of Disabled people in the UK.

Who's in the group?

The membership of the Co-production Implementation Group (HFCIG) includes four Disabled residents, four councillors, four senior council officers and a group administrator. The group demonstrates the commitment in practice to working together.

The group is co-chaired by a Disabled resident and a councillor.

The group meets once every two months.

Disabled residents

  • David Isaac

    David Isaac has been registered blind for the last 7 years having lost his sight from diabetes.

    He has a degree in engineering and has worked in engineering across the globe. In the nineties he retrained in computer graphics and spent the next 16 years in the design industry.

    Since losing his sight, he has become an advocate for Guide Dogs and is vice chair for Action On Disability, which is the borough based Disabled person led organisation.

    He has worked on numerous commissions representing the disabled community including Hammersmith & Fulham’s Disabled People’s Commission, the H&F Disabled Residents Team and is currently co-chair of the H&F Co-production Implementation Group.

  • Suzanne Iwai

    I came to live on White City Estate in 1999. I'm vice Chair of the White City Residents Association (WCRA) and a full time carer to my youngest child who is also autistic.

    I wasn't diagnosed until I was 62, yet I had always considered myself out of the loop, removed from the normal tempo of a sustainable career, or close relationships. I'm healthy except for this fast brain that misinterprets tone, motive and the direction of many social interchanges. I get lost inside new spaces and I'm always uncomfortable with the unexpected if I'm not in control.

    How do l survive? Quite well when I'm in advocacy mode, helping other autistic adults find a diagnosis portal or useful coping strategy apps and courses, or sharing my lived in experience with Autistica and the Alan Turing Institute as a citizen scientist. I'm also an Agent of Change, a women's network that's a conscious equality, inclusion and diversity programme.

    It's much easier and more effective to do co-production when you're part of a team because we can open more doors than working solo. You have a plan, a structure and the combined strength of everyone's lived experience to attract the attention of everyone on the other side of the door. And that includes you as you read this.

  • Jane McGrath

    Jane McGrath has lived in Hammersmith & Fulham for 35 years.

    She worked as an account director at a leading public relations company. Jane has also worked as a film-maker and a lecturer in contemporary communications at University of the Arts, London.

    She became unwell in 2006 and has spent her time since then trying to reimagine health and social care. Jane has subsequently achieved an MA with distinction in digital media arts and a Millennium Award.

    In 2012, she won a Winston Churchill Travel Bursary to make a documentary in India about recovery from mental illness from a non-pharmaceutical perspective and in 2014 she became a North West London CLAHRC fellow.

    Jane is currently CEO of We Coproduce (West London Collaborative), a London based CIC that was incubated by local people inside the NHS. Her team is working with local people to deliver authentic coproduction and assets based community development, using the arts, tech and disruptive thinking to solve complex problems in health and social care.

  • Faisal Yusuf

    My name is Faisal Yousef. I am 36 years of age and have been a resident of Hammersmith & Fulham all my life. I have a learning disability and although I am able to live quite independently I have a need for support in a number of areas.

    I have a good understanding of how it feels to be a disabled person and living in a world where there are still barriers for many of us.

    I am the chairperson of the Safety Net People First which is a local self-advocacy group, since it was first set up. I am also part of the Inclusion London initiative speaking up for the rights of disabled people and promoting a fair and just society where disabled people are seen as equals.

    I believe co production is a good way to work together to make changes. It means that people have an equal say about how services should be provided and which suit the needs of people.


Council officers

  • Kevin Caulfield - strategic lead for co-production (job share)
  • Tara Flood - strategic lead for co-production (job share)
  • Sharon Lee - strategic director for environment
  • Sacha Mortimer - group administrator
  • Lisa Redfern - strategic director for social care

Terms of reference

What is our workplan?

The following information sets out our 2019 to 2022 programme of work using the Disabled People's Commission recommendations as the framework.

Under each recommendation we have identified a priority aim, details of the work we will do, and the things we want to do to help us meet each priority aim.

  • Recommendation 1: Creating a co-production culture
    • review possible tools to support the council moving to a human rights approach
    • identify and learn from existing local authorities and other public sector bodies committed to human rights approach (such as human rights cities York and Swansea)
    • work with lead council officers responsible for business plan review to embed commitment to UN convention on the rights of persons with disabilities and social model of disability
    • work with council department management teams to encourage inclusion of corporate co-production
    • work with internal audits and public accountability committees to understand existing monitoring processes and identify opportunities to embed co-production measures.
  • Recommendation 2: Council to commit to working in co-production with Disabled residents
    • develop a cross cutting co-production action plan that includes practical tools to enables co-production across all council departments, decision-making structures and measures of success
    • review existing engagement opportunities (tenants’ associations, ward action groups, Disabled residents team) to test co-production levels
    • work with council staff and community organisations to build a database of community co-producers
    • review external participation fee policies
    • ensure council vision and business plan commitments to co-production are well known, and seek strategic leadership team support
    • develop a ‘scrutinising co-production’ framework for all council committees
    • support the Disabled residents team and access consultant in phase three of the King Street redevelopment programme
    • contribute to architects’ co-produced report on the experience and process as an example of good practice.
  • Recommendation 3: The council promotes the development of co-production across the borough and beyond
    • based on the workplan, develop a co-production focused communications action plan
    • work with communications to develop a council-wide accessibility standard covering internal and external communication
    • work with digital accessibility project lLead to embed co-production with Disabled residents
    • produce regular co-production updates for council and community.
  • Recommendation 4: Training and development plan
    • support the roll out of disability equality training across the council based on the analysis from the social care training for 200 hundred front line staff
    • be involved in staff training opportunities
    • consider ways to include Disabled residents in staff recruitment, training and progression
    • work with training lead to identify opportunities to enable staff
    • develop ‘scrutinising co-production’ training for council committee chairs and members
    • facilitate a co-production event for senior managers
    • develop practical capacity building for co-production tools for internal use
    • create opportunities for sharing learning and good practice on co-production
    • meet with H&F disabled people’s organisations to identify training requirements and how they be supported to co-produce training with and for the council.
  • Recommendation 5: Service design and delivery
    • support the implementation of the independent living position statement for the council
    • support the commissioning of the new direct payment support service to a local disabled people's organisation steered by residents
    • commission an interpreting live service for council access points to improve communication for deaf people who use British Sign Language
    • prioritise work with social care to co-produce new quality assurance and social value standards
    • work with Disabled people’s housing strategy lead to agree an implementation plan co-produced with Disabled residents
    • support the development of a Disabled residents’ homeless strategy
    • support the development of the council’s overall housing strategy
    • work with the disability forum (planning) to develop their capacity to increase the level of inclusive design in all planning applications
    • work with commissioning and finance leads to understand contract renewal forward planning to identify co-production opportunities with Disabled residents.
  • Recommendation 6: Resourcing co-production
    • work with corporate finance to shape the audit of existing engagement and consultation activities
    • work with corporate finance to develop finance options for financing co-production papers
    • work with the zero-based budgets lead to embed a commitment to co-production in the zero-based budgeting process
    • facilitate a co-production slot in zero-based budgeting workshops
    • work with the council finance board to identify department co-production budgets.
  • Recommendation 7: Review and funding of Disabled people's organisations (DPOs)
    • research existing funding streams for the voluntary and community sector and a diversity audit of organisations that receive council funding
    • review existing funding criteria for borough based disabled people’s organisations
    • meet with lead borough based disabled people’s organisations to understand existing work funded and commissioned by the council and other funders
    • work with borough-based disabled people’s organisations to co-produce a strategic funding strategy.
  • Recommendation 8: Independent monitoring and evaluation
    • work with Manchester Metropolitan University policy and research unit to scope out an independent evaluation framework benchmarking co-production
    • consider making a film as a way of capturing learning
    • facilitate an ‘achieving co-production’ workshop at European Network on Independent Living’s freedom drive event
    • attend the Parliamentary Independent Living Strategy Group
    • respond to meeting requests from local authorities
    • begin planning for autumn event promoting co-production, independent living, British Sign Language Live service.