Contact us about council tax

Manage your council tax via My Account. It’s easy.

Once you set up a My Account and add your council tax to it you can:

  • view details of your council tax account
  • check the outstanding balance/instalments
  • set up a direct debit
  • change your bank details for an existing direct debit
  • apply for sole occupier discount

If you add your benefits account you can:

  • manage your housing benefit or council tax support account

If you are moving:

Other online and pdf forms:

Other ways to contact us:

  • call  020 8753 6681 Monday to Friday 9am to 5pm (Our busiest times are all day Monday and between 12noon and 2pm on other weekdays. If you can, please try to avoid ringing us at these times.)
  • email  about council tax -
  • in person h&f Direct Centre 1st floor Town Hall Extension, King Street, London, W6 9JU – open Monday to Friday, 9am to 5pm, by appointment only

Book an appointment online 

  • post Hammersmith & Fulham Council, PO Box 1453, London W6 9UU