H&F Community Aid Network (CAN) Freephone: 0800 145 6095

H&F CAN is the volunteer community aid network launched by Hammersmith & Fulham Council to support residents in need during the coronavirus pandemic.

Working with the voluntary and charity sector, and alongside the ward and street-level mutual aid groups, H&F CAN offers support to residents who don’t have friends or family close by to help them. Our taskforce of volunteers will help those most in need at the time of their greatest need.

Do you need urgent support with food, loneliness or isolation?

Or are you worried about a friend, neighbour or relative?

Call: Freephone 0800 145 6095, 8am to 6pm, seven days a week. 

Or email: can@lbhf.gov.uk

  • Christmas and New Year opening times

    The Community Aid Network service will be open as follows:

    • Saturday 25 and Sunday 26 December - Closed
    • Monday 27 and Tuesday 28 December (public holidays) - Open from 10am to 3pm
    • Wednesday 29, Thursday 30 and Friday 31 December - Open from 8am to 6pm
    • Saturday 1 and Sunday 2 January 2022 - Closed
    • Monday 3 January (public holiday) - Open from 10am to 3pm
    • Tuesday 4 January - Open from 8am to 6pm.

Useful links and support groups

  • Families and children

    Shepherds Bush Families Project
    Social work and advice service.
    020 8749 2371 

    Young Hammersmith and Fulham Foundation
    Links to many organisations that provide support for young people – some of which are now operating online.

    Family Lives
    Advice on all aspects of parenting, including dealing with bullying.
    0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)

  • Lonely, isolated or low mood

    Local support

    Age UK

    Bishop Creighton House
    Befriending service, activities and community centre, Keep Active scheme.
    020 7385 9689

    Fulham Good Neighbours Service
    Befriending and practical support.
    020 7385 8850

    Imperial Uni
    If you would like to be matched with an Imperial befriender, please contact Priya Pallan on p.pallan@imperial.ac.uk or call directly on 07566 950 968.

    Masbro Centre
    020 7605 0800

    MIND - Hammersmith, Fulham, Ealing and Hounslow 
    Offer a wide range of support and information services for anyone suffering with a mental health problem. 
    020 7471 0580 

    Richmond Fellowship
    Employment and well being services for people with Mental Health problems.
    03300 083 808

    Urban Partnership Group Older People Access Service
    020 7605 0800

    National charities

    Anxiety UK
    Charity providing support if you have been diagnosed with an anxiety condition.
    03444 775 774 (Monday to Friday, 9.30am to 5.30pm)

    CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
    Phone: 0800 58 58 58 (daily, 5pm to midnight)

    Men's Health Forum
    24/7 stress support for men by text, chat and email.

    Promotes the views and needs of people with mental health problems.
    Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

    Rethink Mental Illness
    Support and advice for people living with mental illness.
    0300 5000 927 (Monday to Friday, 9.30am to 4pm)

    Confidential support for people experiencing feelings of distress or despair.
    116 123 (free 24-hour helpline)

    Emotional support, information and guidance for people affected by mental illness, their families and carers. 
    SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)
    Textcare: comfort and care via text message, sent when the person needs it most - www.sane.org.uk/textcare
    Peer support forum: www.sane.org.uk/supportforum

  • Domestic abuse

    Local support

    The Angelou Partnership 
    0808 801 0660: Monday to Friday 10am to 4pm, Wednesdays 6pm to 9pm, translators available  
    020 8741 7008: Monday to Friday 10am to 6pm, Thursday 10am to 9pm, translators available 
    Outside of those hours the National Domestic Abuse Helpline can be of support and is available 24 hours a day on 0808 2000 247. 

    For more information about support available see Support for domestic abuse victims

Donate to the appeal

Donate to the UNITED in Hammersmith & Fulham and H&F Council Winter Covid Appeal.

Donate now

Foodbank needs your help

H&F Foodbank asks for urgent help during coronavirus (COVID-19) outbreak.

Help H&F Foodbank

Volunteer for the CAN

Could you help support local residents in need though our Community Aid Network? If so please register your interest and details in the form below. 

(All questions on the form are mandatory.)