Health and wellbeing advice

Access this information in British Sign Language (BSL).

COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.

Stay safe and stop coronavirus spreading

Everyone must stay at home as much as possible to help stop the spread of coronavirus.

Do not leave home if you or anyone in your household has symptoms.

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Read more about what you can and cannot do

What to do if you have coronavirus symptoms

Continue to stay at home and self-isolate if you have either a:

  • high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of taste or smell.

If this is the case, you must get tested as soon as possible. To book a test, either:

To protect others, do not visit a GP surgery, pharmacy or hospital.

Covid-19 testing

Got COVID-19 symptoms? Get tested!

If you have coronavirus symptoms (a high temperature, new continuous cough, loss of / change to your sense of taste or smell), then you must get tested.

Keep H&F safe.

Testing at Olympia London

A Covid-19 mobile testing unit will be at Olympia London, in the Motorail Car Park, from 10.30am to 3.30pm on

  • Saturday 8 Aug
  • Tuesday 11 Aug
  • Friday 14 Aug
  • Monday 17 Aug
  • Thursday 20 Aug
  • Sunday 23 Aug
  • Wednesday 26 Aug
  • Saturday 29 Aug

If you have any of the above symptoms, you can register for a test at Olympia by visiting www.nhs.uk/coronavirus, or by calling 119.

You will only be allowed into the mobile testing unit at Olympia with confirmation of your timed appointment.

You can attend in your car or on foot. If you attend on foot, you must wear a face mask and keep 2m distance from staff and other people who are being tested at all times while you are at the testing centre.

If you have symptoms, you must self-isolate until you attend your test.

Testing at Phoenix Fitness Centre

A walk-in mobile testing unit will be at Phoenix Fitness Centre, Bloemfontein Rd, White City, London W12 7DB on the following days:

  • Saturday 8 Aug: 8.30am – 4pm
  • Sunday 9 Aug: 9.30am – 5pm
  • Monday 10 Aug: 7am – 8pm

No need to book an appointment - just turn up on foot.

Please wear a face mask and keep 2m distance from staff and other people who are being tested at all times while you are at the testing centre.

More advice from the NHS

Advice in other languages

Shielding: How to keep safe during the coronavirus outbreak 

Guidance is for adults and children who have been identified by the NHS as at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition. It also contains guidance for the person’s family, friends and carers. 

Help for adults needing support in their homes

Conversations matter - a telephone support service for adults needing support in their homes during the coronavirus pandemic

H&F Community Aid Network - H&F CAN is the volunteer community aid network to support residents in need during the coronavirus pandemic. 

Help for domestic abuse victims 

The coronavirus outbreak brings new challenges for people living through domestic abuse, however support is still available in H&F.

Coronavirus advice for people who receive direct payments

If you receive direct payments to organise your own care and support you may find this information useful.

Coping with self-isolation and being indoors

The coronavirus outbreak brings new challenges for people who have to self-isolate or stay indoors with their families or alone. There is help available on the phone and online. Here are some resources you may find useful.   

General support

Staying safe

Mental health support

Support for families

Keeping fit

Support for young people

More information

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