Health and wellbeing advice
COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.
Stay safe and stop coronavirus spreading
Everyone must stay at home as much as possible to help stop the spread of coronavirus.
Do not leave home if you or anyone in your household has symptoms.
We can all help control the virus if we all stay alert. This means you must:
- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
What to do if you have coronavirus symptoms
Continue to stay at home and self-isolate if you have either a:
- high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss of, or change to, your sense of taste or smell.
- visit www.nhs.uk/coronavirus
- or call 119
To protect others, do not visit a GP surgery, pharmacy or hospital.
Got COVID-19 symptoms? Get tested!
If you have coronavirus symptoms (a high temperature, new continuous cough, loss of / change to your sense of taste or smell), then you must get tested.
Keep H&F safe.
Testing at Olympia London
A Covid-19 mobile testing unit will be at Olympia London, in the Motorail Car Park, from 10.30am to 3.30pm on
- Saturday 8 Aug
- Tuesday 11 Aug
- Friday 14 Aug
- Monday 17 Aug
- Thursday 20 Aug
- Sunday 23 Aug
- Wednesday 26 Aug
- Saturday 29 Aug
If you have any of the above symptoms, you can register for a test at Olympia by visiting www.nhs.uk/coronavirus, or by calling 119.
You will only be allowed into the mobile testing unit at Olympia with confirmation of your timed appointment.
You can attend in your car or on foot. If you attend on foot, you must wear a face mask and keep 2m distance from staff and other people who are being tested at all times while you are at the testing centre.
If you have symptoms, you must self-isolate until you attend your test.
Testing at Phoenix Fitness Centre
A walk-in mobile testing unit will be at Phoenix Fitness Centre, Bloemfontein Rd, White City, London W12 7DB on the following days:
- Saturday 8 Aug: 8.30am – 4pm
- Sunday 9 Aug: 9.30am – 5pm
- Monday 10 Aug: 7am – 8pm
No need to book an appointment - just turn up on foot.
Please wear a face mask and keep 2m distance from staff and other people who are being tested at all times while you are at the testing centre.
More advice from the NHS
- Advice for everyone
- Advice for people at high risk
- Symptoms and what to do
- Self-isolation if you or someone you live with has symptoms
Advice in other languages
Shielding: How to keep safe during the coronavirus outbreak
Guidance is for adults and children who have been identified by the NHS as at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition. It also contains guidance for the person’s family, friends and carers.
Help for adults needing support in their homes
Conversations matter - a telephone support service for adults needing support in their homes during the coronavirus pandemic
H&F Community Aid Network - H&F CAN is the volunteer community aid network to support residents in need during the coronavirus pandemic.
Help for domestic abuse victims
The coronavirus outbreak brings new challenges for people living through domestic abuse, however support is still available in H&F.
Coronavirus advice for people who receive direct payments
If you receive direct payments to organise your own care and support you may find this information useful.
Coping with self-isolation and being indoors
The coronavirus outbreak brings new challenges for people who have to self-isolate or stay indoors with their families or alone. There is help available on the phone and online. Here are some resources you may find useful.
- Domestic abuse support
- Safeguarding adults
- Child protection
Mental health support
- NHS free helplines and organisations
- NHS mental health and wellbeing advice website for self-assessment, audio guides and practical tools, if you are experiencing stress, feelings of anxiety or low mood.
- Every Mind Matters - coronavirus and mental wellbeing - simple tips and advice to start taking better care of your mental health.
- MIND - coronavirus and your wellbeing
- If you are still struggling after several weeks and it is affecting your daily life, please contact NHS 111 online. If you have no internet access, you should call NHS 111.
- Access free easy ten minute work outs from Public Health England or try other exercise videos at home on the NHS Fitness Studio. Sport England also has tips for keeping active at home.
- The Every Mind Matters sleep page provides practical advice on how to improve your sleep.
Support for families
- Family Support guides and talk to the Time to Connect Team
- Family Lives - Advice for families in self isolation
- Activities to do at home - learning and play online resources for children
- Public Health England - free easy ten minute work outs
- NHS Fitness Studio - videos to help you exercise at home
- Sport England - keeping active at home
- Summer Agewell
Support for young people
- GOV.UK: coronavirus action plan
- GOV.UK: information on coronavirus and the situation in the UK
- NHS England: coronavirus for health professionals