Westway Community Transport

Westway Community Transport logo
Service description

Westway Community Transport is funded by H&F to provide subsidised community transport services and training to local third sector organisations

Funded until:

31 March 2021  

Annual funding level:


What this service achieved in the past year...

Number of organisations supported:


Volunteer hours delivered:

Number of volunteers involved: 30
Number of volunteer hours delivered: 2,100
Value of volunteer hours provided: £20,475

Outcomes and impact for residents:

  • Strengthening community inclusion. In the past year there have been 732 transport bookings for 45 community groups and seven schools, allowing residents to access services across the borough and beyond
  • Most users were the elderly, children and young people and Disabled people
  • Most bookings were for social, educational or recreational purposes
  • The H&F groups are fully fledged members of Westway CT’s services and have access to Westway’s fleet of accessible and standard minibuses. It lets them have a say in the management of Westway CT and gives them an easy route for feedback
  • Provision of Community Transport MiDAS training services. At the end of 2016 there were 331 MiDAS drivers in H&F, 50 of them active. To access the free driver training programme, or learn about volunteering, see attached flyer (pdf 280KB)

Funding raised:


User feedback:

“Transport is very well maintained. Drivers and escorts are excellent and have a good supportive manner which is very important with older people.”

“It is so liberating to be able to get about again, access my day centre and be truly independent. I cannot thank those running WCT enough.”

Other achievements and future plans for the service:

  • WCT celebrates its silver jubilee in 2017. Events listed on website. See attached leaflet for future plans (pdf 2.8MB)
  • WCT hosted the annual London Strategic Community Transport Forum conference for the third year in 2016
  • West London Clinical Commissioning Group’s whole systems model began with patients being transferred to and from appointments by green Westway CT cars
  • Westway has run a successful innovation fund for small and emerging groups for three years, with three Hammersmith and Fulham groups benefiting in the past year

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