H&F Law Centre
Service name: Advice Station
Advice Station gives residents legal help on housing issues, co-ordinating advice services, managing the advice forum and supporting and training others to give advice. H&F Council funds the project.
31 March 2018
Annual funding level:
In the past year...
The Law Centre has given advice to 679 residents and 95 different local organisations. It has provided casework to 33 residents, and represented 20 at court
Outcomes for the community:
- 90% of those who used the service said they felt better informed on their housing rights
- 90% of residents provided with casework support had their housing issue resolved
- 85% of service users retained their home as a result of legal representation
- Six advice forums helped 25 providers with topics such as welfare reform, Brexit, housing stock transfer, housing and homelessness strategies
- 15 training events have been delivered, covering welfare reform, residence rights, tenancies and possession proceedings
- Of 140 advice conference attendees, 95% would attend another.
Mr A, a homeless asylum seeker, has depression, anxiety, and post-traumatic stress disorder. He has attempted suicide several times and self-harms. He has also been hospitalised several times. His homeless application to the council was refused as he didn’t have a priority need. Despite review, the decision was upheld, and he was evicted from his hostel. However, following written representations following a change of circumstances, his fresh application was accepted. He is now hopeful of receiving a permanent property from the council within the next year.
A new advice strategy is being prepared, and the advice station website updated. The Law Centre continues to advise from its Fulham office, and has a presence in Hammersmith at The Foodbank Hub on Tuesday mornings. The centre co-ordinates the H&F Advice Forum, an alliance of advice and information providers in the borough, which meets six times a year and has regular training events.