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New food waste and wheeled bin service off to a flying start

The first week of Hammersmith & Fulham Council’s new food waste and wheeled bin service has shown bumper collection levels and impressive recycling rates. This is a major boost to the council’s climate aspirations for a greener borough.

More than 10 tonnes of food waste were collected from those households first to receive the new service and recycling rates tipped in excess of 46 per cent.

The first collections took place in parts of College Park, Old Oak and Askew, in Shepherds Bush, Addison ward in West Kensington, and Fulham Reach, and Parsons Green & Walham, in Fulham.

Although the service has just begun, such figures project the council could significantly bolster its annual recycling rate and make substantial cost savings too, potentially helping keep council tax low for residents.

“These impressive figures show that residents share our ambition to minimise waste and recycle as much as possible,” said Cllr Wesley Harcourt, H&F Cabinet Member for Environment. “That’s vital for our success in tackling the climate and ecological emergency.

“We know not all residents share that priority, so they might be reassured to know that if we can sustain similar figures and expand the service out across borough, we stand to make substantial savings. These ultimately could be passed on to residents as improvements to other services or by keeping council tax low.”

See where the service has launched

Impressive first week

The council has been working hard during the first week of collections to make sure the service runs smoothly and resolve issues.

Uptake of the scheme has been great, with approximately 85 per cent of households joining in on the first collection day, when it’s typically much lower.

Currently, all household waste that cannot be recycled is sent to an ‘energy from waste’ plant, which costs the council approximately £9million each year. Every tonne of food waste that now get recycled via anaerobic digestion, rather than going to energy from waste, saves us £136.

More than 31,000 tonnes of food waste and recycling has been collected during the first week, with an average recycling rate of 43 per cent. The borough’s annual average recycling rate is 25 per cent.

The council has declared a climate emergency with aspiration to be net carbon zero by 2030. The new service will be a key ally in this battle, but can ultimately deliver benefits for all residents, whether their priority is ecological, or financial.

How does it work?

Residents in the selected areas have already been notified that they’ll be involved in the first wave of the scheme. They will have received an indoor and outdoor caddy for food waste. And if their property allows, they will also receive two wheeled bins (one for recycling, one for rubbish).

Instructions for the service can be found inside your food caddy.

All items that can be recycled should go in the green recycling wheeled bin. All leftover food waste goes in the caddy. And whatever remains – which hopefully shouldn’t be too much – goes in the black rubbish wheeled bin.

The collections take place weekly, and on the same day as residents’ current collection.

So, there is no change in collection days. You can check your current collection day here.

Using the bins

If you’re recycling everything you can, and putting all your food waste in the caddy, your general waste bin shouldn’t get full.

If you have difficulty or are unable to get your bins out on collection day, we offer a free assisted collection service. To sign-up for this contact our Cleaner Greener hotline on 020 8753 1100 and we’ll send you an application form.

The wheeled bins also help our staff by making their collections more efficient and reducing risk of injury for them from heavy lifting.

We’re here to help

We’re here to listen to your concerns and help you make the most of this great new service. So, if you think you’ve received the wrong number of bins for your property, are concerned about the size, or have any other bin-related queries, please get in touch.

For households not involved in the prototype service, waste collections will continue as normal.

Want more details?

For more information or to read a list of Frequently Asked Questions, please visit our dedicated food waste and wheeled bins web page.