New food waste and wheeled bin service is delivering for the planet

Hammersmith & Fulham Council’s new food waste and wheeled bin service is continuing to deliver on its climate ambitions.

In the second week of collections, the amount of household rubbish (items that can’t be recycled and aren’t food waste) has dropped on average by almost one tonne per collection round, compared to the first week.

That’s a tonne of rubbish that would normally be disposed of by being burned at an ‘energy from waste’ facility. This is not only costly, but adds to council’s carbon footprint.

“Residents are adapting brilliantly to our new service and if they can keep up these levels of recycling and food waste collections up, it will make a real difference to our impact on the environment and reduce the cost of the service for everyone,” said Cllr Wesley Harcourt, H&F Cabinet Member for Environment.

Benefits, not costs

Traditionally, rubbish collected from H&F residents is moved by boat to a facility down the Thames. Here, it is burned and whatever can be reused is recovered from the remains.

By separating out food waste, a large amount of household waste is diverted from being burned, reducing the borough’s environmental impact and lowering the costs. The food waste is instead used to make biogas and fertiliser.

Each tonne of food waste that’s converted saves the council £136. Over the course of a year, this can add up to a substantial saving. Even more so, if the scheme is rolled out more widely across the borough.

The council has declared a climate emergency with aspiration to be net carbon zero by 2030. As more and more residents take up the new service, the borough takes positive strides towards this goal.

See where the service has launched

How does it work?

Residents in the selected areas have already been notified that they’ll be involved in the first wave of the scheme. They will have received an indoor and outdoor caddy for food waste. And if their property allows, they will also receive two wheeled bins (one for recycling, one for rubbish).

Instructions for the service can be found inside your food caddy.

Image 1
Image caption: Image 1: An outdoor caddy for food waste

All items that can be recycled should go in the green recycling wheeled bin. All leftover food waste goes in the caddy. And whatever remains – which hopefully shouldn’t be too much – goes in the black rubbish wheeled bin.

The collections take place weekly, and on the same day as residents’ current collection.

So, there is no change in collection days. You can check your current collection day here.


Using the bins

If you’re recycling everything you can, and putting all your food waste in the caddy, your general waste bin shouldn’t get full.

If you have difficulty or are unable to get your bins out on collection day, we offer a free assisted collection service. To sign-up for this contact our Cleaner Greener hotline on 020 8753 1100 and we’ll send you an application form. 

When putting your bins out for collection, please make sure that they are as close as possible to the edge of your property, but not on the pavement. And please ensure they are not obstructed by anything, such as walls and hedges.

The wheeled bins also help our crews by making their collections more efficient and reducing risk of injury for them from heavy lifting – particularly where bins are having to be moved from behind walls.

The easier the crews can collect them, the quicker they will be finishing your road.

If you’ve been using your own bins to store rubbish, we can collect these from you, to help keep your property clear. Get in touch with us on the number above or, or email

We’re here to help

We’re here to listen to your concerns and help you make the most of this great new service. So, if you think you’ve received the wrong number of bins for your property, are concerned about the size, or have any other bin-related queries, please get in touch.

For households not involved in the prototype service, waste collections will continue as normal.

Want more details?

For more information or to read a list of Frequently Asked Questions, please visit our dedicated food waste and wheeled bins web page.