Staff and service users celebrate Rivercourt's success

Rivercourt’s short breaks are outstanding, say inspectors

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news Health and care

Staff and service users celebrate with Cllr Ben Coleman, H&F Cabinet Member for Health and Adult Social Care, and H&F's mayor Cllr Daryl Brown

The Rivercourt Project Short Breaks Service has won the highest accolade from government inspectors, who have again graded it Outstanding.

The council’s five-bed service provides short stays away from their carers for adults with learning disabilities, many of whom have additional physical and mental health needs.

The Care Quality Commission graded staff and the service even more highly than last time despite a tougher inspection regime which has seen services in other parts of London slip down the ratings.

Rivercourt is not just about giving carers a break. Staff help the residents develop the skills they need to become more independent while introducing them to a wealth of opportunities and activities.

No matter how high their level of need, residents get to achieve and enjoy new experiences. This has included indoor skydiving, boat trips, nights out, caravan holidays and holidays abroad.

“Rivercourt is a shining example of collaboration between the council and the community,” said Cllr Ben Coleman, H&F Cabinet Member for Health and Adult Social Care.

“The team gets to know every family and adjusts what’s offered to ensure everyone gets extra benefit from their break.

“Rivercourt embodies what we’re trying to achieve as a council for all residents. Doing things with residents, not just to them. Being enthusiastic and going the extra mile. And making dealing with our services a positive experience.”

Linking Hands brings Rivercourt families and the community together

The Rivercourt ‘family’ of residents, parents, carers and staff have set up Linking Hands, a social enterprise which raises money from the local community for exciting projects to help others.

Their biggest adventure was a trip last year to southern Africa to help build houses for children orphaned by AIDS. They also put on an after-school play for these children. They are writing a book about their experience.

Rivercourt manager Angela Mooney, said: “The CQC report said a lot of really good things which are a validation of everything we do, but now we’ve got to think what more can be done together, working with our community.”

“We want to do more with everyone to show people what we have to offer – that together we can make a difference.”

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