CQC report

Care service for old people in H&F praised in national report

An H&F service helping older patients in the borough has been hailed by the national regulator for health and social care in England.

The Care Quality Commission’s recent report into integrated care of older people – named ‘Building Bridges, Breaking Barriers’ – cites the local Community Independence Service (CIS) as an example of good practice.

The CIS provides a single point of referral for older people who may need access to a number of services. It helps reduce the need for hospital admissions, but also supports patients following a hospital stay. It also enables people to regain their independence by recovering in the comfort of their own homes.

“We’re delighted that the local CIS has been recognised as best practice in this national report,” said Cllr Vivienne Lukey, H&F Cabinet Member for Health and Adult Social Care.

“We want residents in Hammersmith & Fulham – especially older and vulnerable people – to get the best possible care without being confused about where to go for help, or spending long times in hospitals unnecessarily.”

cqc report 2
The CIS provides a single point of referral for older people who may need access to a number of services.

The CIS service is run by an integrated team including H&F Council's adult social care, GPs, therapists and hospital staff and is commissioned by NHS Hammersmith and Fulham CCG.

While praising the H&F scheme, the report warns that nationally improvements are needed to support the growing elderly population. It can be read in full online.  

If you, or someone you know, would like to enrol with the CIS service, or find out more, please call 0845 313 3935, or email h&fadvice.care@lbhf.gov.uk.

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