Highway insurance claims
As part of our commitment to serving the community we aim to reduce the number of incidents on the public highway. However, if you have been involved in an incident which you think has happened because of a defect in a public road or pavement you may wish to send an insurance claim to the council. Claims will only be considered if they arise from a failure of the council to maintain the highway. The claim must be made by the claimant, or by a representative of the claimant, within three years of the incident date.
There is no automatic entitlement to compensation. For your claim to be successful you will need to prove that the council has been negligent in the performance of its statutory duties. The council has a duty to protect public funds and may use the information you provide to prevent and detect fraud.
For more general information on all insurance claims against the council, please click here.
To make an insurance claim, please click here to contact us. Please include your address and phone numbers as well as full details of the nature, cause and location of the incident.
