Parking services - contact us
Contact details
Before you contact us, please have a look at our » Frequently Asked Questions.
Parking Services telephone helpline: (020) 7371 5678. Monday to Saturday, 8am to 6pm. You can pay penalty charge notices and leave a message to report an abandoned vehicle or faulty pay and display machine at any time. The telephone helpline is closed on Sundays and public holidays.
Parking Permits
Parking Permits are issued by 'Pay and Park' in the h&f Direct Centre.
» Contacting us about resident or business parking permits
Parking Permit applications
By post:- To send us an application for a parking permit, please use this address:
H & F Direct, Pay and Park,
PO Box 60820, London W6 9UZ
Parking permit applications can also be made in person at Pay and Park Office. See address below.
» Parking permits application forms
Penalty Charge Notice
Challenge a Penalty Charge Notice (PCN), or make a payment for a PCN
By post:- To challenge a Penalty Charge Notice (PCN) that you have received, or to make a payment for a PCN, please use this address:
LBHF Parking Services
PO Box 4666
Worthing BN11 9FY
NB. Due to Royal Mail industrial action and the resulting delays in the postal system, we recommend that you use an alternative method to pay or challenge your Penalty Charge Notice, in order to ensure that we receive your payment or comments on time. Payments can be made online, by telephone or in person, while challenges can be made online or by fax. See the links below and on the right hand side of this page for further information.
or you can:-
Pay in person at the Pay and Park Office
Pay and Park Office
h&f Direct Centre, Pay & Park, 1st Floor, Hammersmith Town Hall Extension, King Street, Hammersmith W6 9JU.
Opening times 9am - 5pm Monday, Wednesday and Friday, 8am - 5pm Tuesday and 8am to 7pm Thursday.
» More information on making payments for PCN's
Parking Suspension application
By post:- To send us a parking suspension application, please use this address:
LBHF Parking Services
PO Box 57142
London SW6 2WZ
By fax: (020) 8753 3267
By email: scan your completed parking suspension application form, attach it to an email and send to parking@lbhf.gov.uk.
» More information about parking suspensions.
General enquiries
For general enquiries, our email address is parking@lbhf.gov.uk.
