Parking services - contact us

Parking services - contact us

Contact details

Before you contact us, please have a look at our » Frequently Asked Questions.

Parking Services telephone helpline: (020) 7371 5678.  Monday to Saturday, 8am to 6pm. You can pay penalty charge notices and leave a message to report an abandoned vehicle or faulty pay and display machine at any time. The telephone helpline is closed on Sundays and public holidays.

Parking Permits

Parking Permits are issued by 'Pay and Park' in the h&f Direct Centre.

» Contacting us about resident or business parking permits

Parking Permit applications

By post:- To send us an application for a parking permit, please use this address:
H & F Direct, Pay and Park,  PO Box 60820, London W6 9UZ

Parking permit applications can also be made in person at Pay and Park Office. See address below. 

» Parking permits application forms

Penalty Charge Notice

Challenge a Penalty Charge Notice (PCN), or make a payment for a PCN

By post:-  To challenge a Penalty Charge Notice (PCN) that you have received, or to make a payment for a PCN, please use this address:   
LBHF Parking Services
PO Box 4666
Worthing BN11 9FY

or you can:-

» Challenge your PCN online

» Pay your PCN online

Pay in person at the Pay and Park Office

Pay and Park Office

h&f Direct Centre, Pay & Park, 1st Floor, Hammersmith Town Hall Extension, King Street, Hammersmith W6 9JU.  
Opening times 9am - 5pm Monday, Wednesday and Friday, 8am - 5pm Tuesday and 8am to 7pm Thursday.

» More information on making payments for PCN's

Parking Suspension application 

By post:- To send us a parking suspension application, please use this address:
LBHF Parking Services
PO Box 57142
London SW6 2WZ

By fax: (020) 8753 3267

By email: scan your completed parking suspension application form, attach it to an email and send to parking@lbhf.gov.uk.

» More information about parking suspensions.

General enquiries

For general enquiries, our email address is parking@lbhf.gov.uk.