Parking services - contact us
Please contact us if you have a query about parking
Before you contact us, have a look at our Frequently Asked Questions.
Parking Services telephone helpline: (020) 7371 5678. Monday to Saturday, 8am to 6pm. You can pay penalty charge notices and report abandoned vehicles at any time. The telephone helpline is closed on Sundays and public holidays.
Parking Permits telephone helpline: 0845 803 1020. Monday to Friday, 9am to 6pm. The helpline is closed on public holidays.
General Fax Number: (020) 8753 3267
Permit Office Fax: (020) 8753 4912
Pay and Park Office
H&F Direct Centre,
Hammersmith Town Hall Extension,
King Street, London W6 9JU
» Map of Hammersmith Town Hall location (pdf)
The Pay and Park centre accepts cash, cheques, postal orders, and Mastercard, Visa Credit, Visa Debit, Maestro and Solo cards. The office is open 9am to 5pm, Monday to Friday (except for public holidays) with late night opening on Thursdays until 8.00pm.
Challenge a Penalty Charge Notice (PCN), or make a payment for a PCN
By post:- To challenge a Penalty Charge Notice (PCN) that you have received, or to make a payment for a PCN, please use this address:
LBHF Parking Services
PO Box 4666
Worthing BN11 9FY
or you can:-
PCN's can also be paid in person at the Pay and Park Office see address above.
Parking Permit applications
By post:- To send us an application for a parking permit, please use this address:
H & F Direct, Pay and Park, PO Box 60820, London W6 9UZ
By email:- You may send a scanned copy of your application to parkingpermits@lbhf.gov.uk
By Fax:- (020) 8753 4912
Parking permit applications can also be made in person at Pay and Park Office. See address above.
» Parking permits application forms
Parking Suspension Application
By post:- To send us a parking suspension application, please use this address:
LBHF Parking Services
PO Box 57142
London SW6 2WZ
» Further information about parking suspensions.
For general enquiries, our email address is parking@lbhf.gov.uk.
