How pay and display works
Pay and display information
Our pay and display machines sell parking time in multiples of 30 minutes. The minimum purchase period is 30 minutes, up to a maximum of 8 hours. The exceptions to this are:
- Zone A, where the maximum stay is either 2 hours or 4 hours, depending on the location. » View map of Zone A and location of differing time zones (pdf)
- Zone CC, where the maximum stay is 2 hours
- Zones X & Y, where the normal maximum stay is 8 hours, but where a 1 hour maximum stay applies on controlled match dates
Pay and display charges
In most zones, the charge is 90p per 30 minutes (£1.80 per hour). In Zones F & S, the charge increases to £1.10 per 30 minutes (£2.20 per hour) after the first 4 hours. In Zone A, the charge is £1.20 per 30 minutes (£2.40 per hour).
1-hour maximum stay bays
In Zones F, S, G and U, there are some individual parking bays which have a 1 hour maximum stay. These are usually located in side streets, near junctions with main roads with busy shopping areas. The 1 hour maximum stay in these bays affects resident and business permit holders as well as visitors who pay & display. Short stay bays are clearly signposted.
Other bays with a maximum stay
In Zone A, the maximum stay for pay and display parking is either 2 hours or 4 hours, depending on the location - the relevant maximum stay is clearly shown on the signs next to the parking bays. In Zone CC, the maximum stay for pay and display parking is 2 hours. On controlled match dates in Zones X & Y, a 1 hour maximum stay for pay and display applies. The maximum stay periods for pay and display in these zones do not apply to resident or business permit holders, or to residents' visitors who display an activated SMART Visitor Permit for the appropriate zone in their vehicle.
Pay and display rules
A pay and display ticket should be bought at the time of parking, not in advance. Once you have bought a pay and display ticket, you can park anywhere within the zone shown on the ticket until the expiry time shown on the ticket. You can also drive your car from place to place within that zone, as long as you don't venture into the wrong kind of bay. There are signs which indicate the boundaries between different zones. If you do need to park in a different zone, you will need to buy a ticket for that zone from a machine within that zone.
The pay and display machine label shows the times when parking controls apply. In some zones, these times are also shown on the signs next to the parking bays. Some zones operate from Monday to Friday, others operate Monday to Saturday. Zones CC and G both operate Monday to Sunday. Special match day restrictions apply in Zones X & Y on controlled match dates when there is a football match at Fulham Football Club.
Faulty pay and display machines
If you find a machine that is faulty or has been vandalised, please let us know. Make a note of the number or location of the machine and the problem, and phone us on (020) 7371 5678 (you can leave a message at any time) or report a fault using the Smarter Borough on-line Service Request Form. Please tick the box marked 'Other' and fill in the relevant details).
If you have lost money in a faulty pay and display machine, you should buy a pay and display ticket from the nearest working machine within the same controlled parking zone. To request a refund of the money lost, please write to LBHF Parking Services, PO Box 57142, London SW6 2WZ. In your letter, please:
- tell us the date and time that you lost money
- tell us how much money you lost
- tell us the exact location of the faulty machine
- enclose the ticket that you bought from an alternative machine with your letter
Pay and display comparisons
See how our pay and display charges compare with other boroughs.
