How does the smartPARK system work?

How does the smartPARK system work?

Department: Environment
Division: environment services/Parking Service

The system allows you to park as you would normally but instead of finding a Pay and Display machine, from the comfort of your car you call (020) 3003 2523 where your phone number will be automatically recognized by the system. The interactive voice response system will prompt you to enter a four digit smartPARK code which corresponds to the Hammersmith & Fulham parking zone that you are in which will be displayed on the on-street signs. You can find the appropriate smartPARK code by using the table provided on the back of your Quick Reference Guide. 

When you return to your car, you simply call the same telephone number again and the interactive voice response system will ask you to press “1” to end your parking session. Your parking transaction will stop immediately. 

You can choose to stay on the line to hear the duration and cost of your parking transaction, or alternatively, you may choose to receive a text message (SMS) with these details. 

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Page last updated: 27/04/2010