On street parking enforcement - wheel clamps and vehicle removal

On street parking enforcement - wheel clamps and vehicle removal

We do not wheel-clamp in this borough. Wheel clamps may however be applied to vehicles parked on streets in our borough by bailiffs in respect of unpaid Penalty Charge Notices or other debts (owed to Hammersmith and Fulham or to other Authorities), or by agents acting on behalf of other agencies, such as the DVLA.

What should I do if my vehicle has been removed?

If you think your vehicle has been removed by the Council, you can call us on (020) 7371 5678 to check (our usual opening hours are Mon-Sat, 8am-6pm, except for bank holidays). 

You can also call TRACE on (020) 7747 4747 (24 hours).  TRACE is the towed vehicle tracing service, run by London Councils.

If the council has removed the vehicle, it will have been taken to our car pound.

Location of the car pound:

Our car pound is located at 66 Barclay Road, Fulham, London, SW6 1EH. From 21/11/2011, the car pound opening hours are from 7am to Midnight, Monday to Saturday (including bank holidays). The car pound is closed on Sundays.  

The nearest Underground station is Fulham Broadway, which is on the Wimbledon branch of the District Line.

Directions from Fulham Broadway tube station:

Turn right along Fulham Road and walk to the traffic lights by Union Market. Cross Fulham Road at this point, and then cross Harwood Road. Continue walking along Effie Road. At the end of Effie Road, turn left into Barclay Road - the entrance to the car pound is located at the far end of Barclay Road, on the right hand side.

Click here for directions and map

Access by bus:

The following bus routes have stops near the car pound: 11, 14, 28, 211, 295, 391, 414, 424, N11, N28.

Before you can collect your car from the pound, you must pay the removal fee, penalty charge and any storage fees.

Fees and charges:

The removal, penalty charge and any storage fees must be paid at the car pound in person. We accept Mastercard, Visa Credit, Visa Debit, Maestro and Solo cards. We also accept cash payments. Payment by cheque is not accepted.

Payment must be made by the account holder in person - we do not accept credit or debit card payments for the release of vehicles by telephone, or via our website.

The removal fee is £200. The penalty charge payable will be either:

- £120 (£60 if paid within the first 14 days) for a 'more serious' contravention if the PCN was issued on or before 14/04/11;

- £130 (£65 if paid within the first 14 days) for a 'more serious' contravention if the PCN was issued on or after 15/04/11;

- £80 (£40 if paid within the first 14 days) for a 'less serious' contravention if the PCN was issued on or after 01/07/07.

» More information about "less serious" and "more serious" contraventions.

Storage fees are £40 per day (or part day) and start to apply if you do not collect your vehicle either on the day it was removed, or the day after it was removed. 

To collect your vehicle, you will normally need to provide two proofs of identification, both showing the your name and address. The name and address on both documents must be the same. 

We advise that you take your vehicle registration document, and a recent household bill (not more than three months old).

We reserve the right to require additional proof of identification before releasing a vehicle in certain circumstances. 

Appeal against removal - Representation:

If you would like to challenge the penalty charge notice and the removal of your vehicle, you must first collect (and pay for) your vehicle. Once you have done this, you should write to LBHF Parking Services, PO Box 4666, Worthing BN11 9FY. You must do this within 28 days of collecting your vehicle. The council will consider your representations and respond formally to you within 56 days.
 
If we agree to accept your representation, we will write to you and refund the charges.
 
If we do not agree with your representation, we will send you a 'Notice of Rejection of Representation'. 

This will explain our reasons, and will also explain your right to appeal against the decision to an Independent Adjudicator. We will send you an appeal form with the Notice of Rejection letter.