Leaseholders speak up

Friday February 3, 2012

Residents had the chance to put their questions to senior staff of Hammersmith & Fulham (H&F) Council’s housing department at the annual Leaseholder Conference.

Around 100 people attended the half-day event at Hammersmith Town Hall last Saturday (January 28).

The event commenced with a number of drop-in sessions where leaseholders were able to raise queries and questions with officers from the council’s leasehold services, housing management, anti social behavior, home buy and repairs departments.

This was followed by presentations from the director of housing and regeneration, Melbourne Barrett, who introduced the new top team of officers and the aims and ambitions of the housing department.

Leaseholders also received an update on the various regeneration schemes taking place across the borough and learnt how the council is trying to improve resident involvement in housing decisions There was then a presentation by Phil Morgan who is running the new residents' involvement and repairs panels. 

This was the first opportunity for leaseholders to let the council know how it is performing since housing management was brought in-house last year. The conference ended with a question and answer sessions giving leaseholders the chance to air their views and ask questions of management.

Councillor Andrew Johnson, cabinet member for housing said: “This event was invaluable in helping us to create a housing department that is truly responsive and efficient while delivering value for money and placing our residents at the heart of everything we do.

“We have received some very interesting feedback that will help us to improve the service we provide leaseholders over the next 12 months.”