Accessibility

Making the web more accessible for all users

Hammersmith & Fulham council is committed to making its web site as accessible as possible to all. This includes users who are visually impaired or have difficulties using a mouse. 

Our site is compatible with most screen reading software and can be navigated using just the keyboard.

Our site is speech enabled using Browsealoud. Read more about Browsealoud

The left hand navigation – which is based on a national standard for all local authorities – contains all our services. Written in simple language, it is designed to help all users find information within three mouse clicks. 

A keyword search is also situated on the top right hand side of each page for your convenience.

The design of the site includes web safe colours and accessible fonts. It has been tested by a cross-section of users from within our borough.

Viewing our site

Our site has been designed and tested in a variety of browsers. It's been comprehensively tested with Netscape 6 and upwards, Internet Explorer 5 and upwards, Opera 5 and upwards, and Mozilla 1.3 and upwards.

Text size

» You can change text size or switch to a lighter version of the site.

Alternatively you can adjust your browser's settings;

• Microsoft Internet Explorer
  Go to the View menu, select Text Size and then either Larger or Largest. 
• Netscape Navigator
  Go to the View menu and choose Increase Font until the text is the size you require. 

Changing colours

Changing the site's background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site. Both can be achieved by changing preferences in your browser.

• Microsoft Internet Explorer
  Go to the Tools menu, select Internet Options, select Colours and make changes to text and background colours in the Colours panel. 
• Netscape Navigator, 
  Go to the Edit menu, select Preferences, open the Appearance menu and select Colours. You can set the colour of text and background from here. 

ALT Tags or ALT text

We have ensured that all images used in our site are given appropriate alternative text descriptions (‘ALT texts’), as required by internationally recognised web accessibility guidelines, which can be found at  http://www.w3.org/WAI . 

Any graphical navigation buttons we have used are similarly ALT-tagged.

Downloadable Documents

This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents. Please note that Adobe Acrobat documents can be converted back to plain text using Adobe's Web-based conversion service at  
http://www.adobe.com/products/acrobat/access_onlinetools.html 
To view and print PDF files, you must have Adobe® Acrobat® Reader installed: click the link below to download the software http://www.adobe.com/products/acrobat/readstep2.html  

Contact us

We are working to improve the accessibility features of our website, and welcome your suggestions and comments. 

If you encounter any accessibility or technical problems when using this site, please e-mail the webmaster@lbhf.gov.uk.