Hammersmith & Fulham council is committed to making sure it's web site is accessible and easy to use for everyone,no matter what browser you use or whether or not you have any disabilities and regardless of your experience of using the Internet. 

However some parts of the website are supplied by third parties and remain outside of our control.

Our site is compatible with most screen reading software and can be navigated using just the keyboard using the tab key to jump from link to link (or shift + tab to go backwards).

The site uses web safe colours and accessible fonts.

It has been tested by a cross-section of users from within our borough and has also been tested in a variety of browsers including Internet Explorer, Opera, Firefox and Safari.

Finding information on our site

The left hand navigation – which is based on a national standard for all local authorities – contains all our services.

A search box is situated on the top of each page.

The a-z, also at the top of each page, includes all our services and more.

Text size

You can change the font size using your browser's settings, usually this is via a Tools, Options or View menu depending on your browser

ALT Tags or ALT text

We have ensured that all images including graphical navigation buttons have alternative text equivalents so if you cannot see the images you can still use the site.

Plain English

We use Plain English across the site. For more information see:

» Communicating simply with Plain English

Internet accessibility help

The BBC provide comprehensive guides to enabling computer users to make the most of the internet whatever their ability or disability. See My Web My Way on the BBC website

Downloadable Documents

This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents.

To view and print PDF files, you must have Adobe® Reader installed: click the link below to download the software 

Get adobe reader  

Accessibility and technical standards

This website conforms to the Guidelines for UK government websites, it supports the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines 1.0, Level A, to ensure a web accessibility standard has been achieved and is maintained.

For more information see:

Contact us

We are working to improve the accessibility features of our website, and welcome your suggestions and comments. 

If you encounter any accessibility or technical problems when using this site, please e-mail the


Page last updated: 23/04/2013