Freedom of Information

The Freedom of Information Act 2000 and Environmental Information Regulations 2005 give people the right to request information held by public authorities. This Right to Know allows you to access a range of recorded information held by the council, such as emails, minutes of meetings, research or reports. Information will also be available on this website and through our Publication Scheme.

Freedom of Information gives you two related rights:

1. the right to be told if information exists
2. the right to receive information (and where possible, in the manner requested) subject to certain exemptions

How to make a request

• By email: FOIRequests@lbhf.gov.uk
• By post to: The Information Management Team, Business Technology, 2nd Floor, Hammersmith Town Hall Extension  London W6 9JU
• If you wish to send a fax, please call us first on 020 8748 3020

Requests for environmental information may also be made verbally.

What to provide when making a request

• make your request as specific as possible, providing as much detail as you can to enable us to respond effectively
• tell us your preferred format for receiving the information, for example by email, or as a paper copy

Once we receive sufficient information to process your request we have 20 working days to respond.

You can see what information is already available by viewing our Publication Scheme:

» Read more about our Publication Scheme
» Download the Publication Scheme definition document45.4KB

More details about how we use information can be found in our Information Charter.