h&f advice
h&f advice brings together in one location the initial points of contact for housing and adults' and children’s social care.
h&f advice
Ground Floor, 145-155 King Street,
Hammersmith, W6 9XY
Tel 0845 313 3935
Fax 020 8753 5880
Open Mon to Fri 9am - 5pm
h&fadvice.care@lbhf.gov.uk for Adult and children's social care
h&fadvice.housing@lbhf.gov.uk for Housing
Nearest tube stations Hammersmith or Ravenscourt Park
Buses: 27, 266, 267, H91, 190, 391
Accessibility: The office is wheelchair accessible and has a portable hearing loop.
Location map for 145 King Street (pdf)
Our customer information officers will help to resolve your enquiries on the following.
Housing Services
- Advice and information about housing options
- Finding and keeping a home in or out of the borough
- Sheltered housing to support people independently
- Accessible housing for people with disabilities
- Housing register applications and enquires
- Bidding for properties on Locata self service terminals
- Occupational therapy and adaptations to support people to live independently
There are self service terminals for bidding on Locata, choice based lettings.
h&f HomeBuy and council housing are also located here.
Adult social care services
- Advice and information on social care services for adults aged 18 and over
- Safeguarding adults who are vulnerable to abuse from others
- Occupational therapy and social work services to support people to live independently in the community as long as possible
- Registrations for residents living with permanent disability
- Financial assistance with funeral arrangements,carers and emergency payments
To make a comment or a complaint
Services for children complaints and comments
Contact cscomplaints@lbhf.gov.uk 020 8753 5127
Services for adults complaints and comments
Contact csdcomps@lbhf.gov.uk 020 8753 5101
Housing complaints and comments
h&fInTouch@lbhf.gov.uk
Rm 229,
Hammersmith Town Hall,
King Street,
London W6 9JU
Tel 020 8753 2456
Related links
Page last updated: 15/04/2011
