Gas safety - information for council housing tenants and leaseholders
Gas can be dangerous if appliances are misused or not checked regularly. We are required by law to carry out a regular check in all homes which have gas for the safety of our residents.
More tenants than ever before have given our contractors access and had their gas supply and appliances checked within the past year, we are very grateful for your cooperation.
Why the big fuss?
Every year about 30 people die from carbon monoxide poisoning caused by gas appliances and flues which have not been properly installed or maintained. When gas does not burn properly, excess carbon monoxide is produced which is extremely poisonous.
You cannot see it. You cannot taste it. You cannot even smell it. But it can kill in just a matter of hours.
Useful publications
- Gas safety information booklet (pdf)
- Gas appliances leaflet (pdf) (provided by HSE)
Contact us
Gas Compliance Unit
Housing & Regeneration Dept.
3rd Floor
Hammersmith Town Hall Ext
King Street
Hammersmith
London W6 9JU
Our telephone lines are open from Monday – Friday between 8.45am – 5pm.
For information about gas safety checks or to book a gas safety appointment, please call us on;
- 0208 753 4446 (South Fulham)
- 0208 753 4429 (Fulham North)
- 0208 753 4438 (South Hammersmith)
- 0208 753 4437 (Hammersmith North)
What to do if you smell gas
In the event that you do smell gas in the property:
- Turn off the gas at the meter unless it is in the cellar or basement;
- Do not smoke or strike matches;
- Do not turn electric switches on or off;
- Put out any naked flames;
- Open the doors and windows;
- Keep people away from the affected area
National Grid emergency number
If you smell gas or are worried about gas safety, you can call the National Grid emergency number on 0800 111 999 at any time, day or night. Your call will not cost you anything.
If you are deaf or hearing impaired and you have a minicom or text phone, the number to call is 0800 371 787.
Page last updated: 28/03/2011
