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Adaptations and equipment

We aim to support you to live safely & as independently as possible. One of the ways it can do this is through providing equipment for daily living or an adaptation to your home.

What is equipment for daily living?

There is a wide range of specially designed equipment available to promote independence. This can help you in everyday life; for example, grab rails, a raised toilet seat, a commode, special mattress, or gadgets in the kitchen. There is no charge for items of equipment & most items will be delivered within 7 working days. Special items not in stock may take longer to be provided. 

What is a home adaptation?

If you are a disabled person, a home adaptation can help to give you more freedom into and around your home plus and access essential facilities within it. They normally include the type of works where structural changes are needed to your home such as:

  • Fitting a stair lift
  • Replacing a bath with a walk in shower or fitting an over-bath shower
  • Adapting your home for wheelchair use (e.g. widening doors, installing ramps or a ceiling track hoist)     

How can I apply for equipment or an adaptation to my home?

All requests for either equipment or an adaptation must start with an assessment of your needs by Hammersmith & Fulham Children Services or the Community Service Departments

If your needs can be met with a simple item of equipment or minor adaptation, your assessor will arrange for this to be provided via the councils equipment provider.

Who can get equipment or an adaptation?

We cannot guarantee that your request for equipment or a major change to your home will be agreed. 

You will need to meet certain eligibility criteria. If you are an adult you will need to have a Threshold of Greater Moderate or above under Fair Access to Care Services (FACs) for the provision of any service from the Community Services Department.

» Read more information about Fair Access to Care Services

For major adaptations, the works must be necessary & appropriate to meet the needs of a person who has a permanent & substantial disability. This is usually assessed by an occupational therapist. In many situations needs can be met appropriately via equipment provision & therefore an adaptation would not be considered.

It is also important that the works would be reasonable & practical in terms of the actual property. In some instances where an adaptation is not possible, moving home may be a more suitable option.

Who do I contact to assess my needs?

If you are a disabled person over the age of 18 years:

A referral to the occupational therapy service can be made by you, a friend or relative, a voluntary organisation, the hospital or your doctor.

For further information, or to apply to the Occupational Therapy service, please visit or contact:

Community Support Centre
145-155 King Street
Hammersmith
London W6 9XY
Tel: 0845 313 3935
Minicom: 020 8753 5089 (for deaf and hearing impaired people)
Fax: 020 8753 5880
Email: CommunitySupportCentre@lbhf.gov.uk
Website: www.lbhf.gov.uk

If you would like to apply online please download and complete the self assessment form and email to OTDuty@lbhf.gov.uk.

If you need an assessment for a disabled child, contact the Childrens' Contact and Assessment Service:
145-155 King Street
Hammersmith 
London W6 9XY
Tel: 020 8753 5392
Fax: 020 8753 5880
Email: CommunitySupportCentre@lbhf.gov.uk

Nearest tube: Hammersmith or Ravenscourt Park

» Read more information about grants