Sign video relay service

A new service for deaf residents in Hammersmith & Fulham

Hammersmith & Fulham are working with 'Significan’t' to provide a new service for Deaf residents to access council services. 

The service provides:

• almost immediate BSL interpretation by a video screen which connects to a Sign Video Call Centre (SVCC) 
• contact with all council services, such as council tax, parking fines, or housing repair.

No appointment is necessary - just let a staff member know that you wish to use the service.

The service is available from 9.00am to 5.00pm at two sites in the north and south of the borough.

North: Community Services Department, 145 King Street, Hammersmith, London W6 9XY
Telephone 020 8753 5387 / 5389 or email i&a@lbhf.gov.uk

South: Housing Management Services, Fulham Town Hall, Fulham Road, London SW6 1ER
Telephone 020 7386 6000 or email southfulham@lbhf.gov.uk

The service is not meant to replace the BSL interpretation service for face to face interpretation for more complex interviews, which is available on 020 8753 5311, CCS-SLIS@lbhf.gov.uk.