Sensory impairment services
What help is available?
The type and amount of help needed varies from person to person. For this reason, an assessment is carried out before arranging services. This is an opportunity to talk to you about your needs and to make sure we provide the right level of support for you. This assessment can be carried out using "hands-on signing", manual alphabet, block and British Sign Language (BSL).
Some of the services that can be offered are:
- equipment to help you manage at home
- information about services and activities available locally
- practical help with signing, interpreting, writing letters, using the telephone or telling the time
- referral to other services such as meals service, home helps or h&f advice
- referral to voluntary agencies and groups, for help with practical and social problems
- advice on housing, income and employment, education and training opportunities
- training advice on mobility and with getting out and about
- direct payments. These are cash payments for qualifying people to buy their services
- social work support for practical and social problems
What equipment is available?
For people with hearing loss
- flashing light doorbells
- vibrating pager systems
- door chimes
- vibrating alarm clocks
- loop systems
For people with visual impairments
- talking books
- liquid level indicators
- writing frames;
- symbol canes
- large button telephones
- talking clocks and watches
How do I find out if I qualify for these services?
If you would like to find out if you qualify for support, please telephone h&f advice on 0845 313 3935 or email email@example.com. You can also email firstname.lastname@example.org
Are there any charges for these services?
Some services are free and there are charges for others. Charging does not depend on an individual's circumstances.
What if I do not qualify for services?
If you do not qualify, we will always try to put you in touch with other organisations that might be able to help.
Do I have to be registered?
Registration helps us know how many people with hearing loss live in the borough. This helps us plan our services. If you choose not to register, it will not affect your assessment for services.
Action for blind people
Telephone: 020 7635 4800
Charing Cross Hospital Audiology
Audiology Services Manager Adults
Telephone 020 3311 7645
Fax 020 3311 1021
Metropolitan trust for the blind
Telephone 020 7403 6184
Fax: 020 7234 0708
Telephone 020 7388 1266
Fax: 020 7388 2034
Information leaflets to download
Services for the visually impaired (pdf) May 2013
Services for the deaf and hard of hearing (pdf) May 2013
Sign language interpreting service (pdf) May 2013
Eye clinic support service (pdf) Sept 2013
Sight and hearing loss dual sensory impairment (pdf) May 2013
|Opening hours:||9am to 5pm Monday to Friday|
|h&f advice||0845 313 3935|
|Address:||Sensory impairment services
145 King Street
Hammersmith (City), Hammersmith Broadway and Ravenscourt Park
Buses: 27,266,167, H91, 190, 391
Page last updated: 23/09/2013