Floating support services for people living with learning disabilities

Floating support services for people living with learning disabilities

Learning disability floating services

Support for people living with learning disabilities

Who is the floating support service for?

Our service is for all people with learning disabilities, aged 18 and over, who are Hammersmith and Fulham residents and who may also have the following:

• Sensory impairment
• Hearing, speech or/and sight loss
• Mental health problems
• Autistic spectrum disorders
• Challenging needs
• Physical disabilities
• Housing problems
• Drug and/or alcohol problems
• Chronic illness i.e asthma, diabetes,
• Working with mothers who have a learning disabilities

Who can get a service?

All applicants must meet the Learning Disabilities Fair Access to Care Service (FACS) criteria - the guide produced by the Department of Health 2003 that  tells us how we can decide who is eligible for adult social care. There are four levels of eligibility - critical, substantial, moderate and low.  In Hammersmith & Fulham we provide services for people who have ‘critical, substantial and greater moderate needs’.  For more information about who can have services, you can

• telephone h&f advice on 0845 313 3935
• Email h&fadvice.care@lbhf.gov.uk

How can I get a service?

Referrals can be made by anyone including yourself, family, carers, advocates and social workers. If the person is self referred, two members of the learning disabilities information and assessment team will interview, assess and give a start date if the referral is successful.

What happens if I cannot get a service?

If unsuccessful, you will be told why and then supported to find the service which best meets their needs

How much support is offered?

People can have anything from 1 hour per week to 14 hours per day.
As people outgrow the service we :

• move them on to more appropriate accommodation with less support hours or
• see residents  for less time each session or
• residents may move on without our service

Our aims 

• To offer support that is person-centred with individuality respected and supported.
• To offer support based on our commitment to “Valuing People”, which sets the standard for service delivery for people living with learning disabilities
• Ensure equal access to all services.
• To help people to live independently in their own home or in supported housing.

Our goals are that service users will:

• Participate in their community
• Develop independence and communication skills
• Take control of their life including making decisions and saying what they want.
• Be able to manage and keep their money
• Get help with paying bills, budgeting, benefits and shopping.
• Be supported with filling in forms and letters
• Be supported to keep well, healthy and safe.
• Be supported to going/making  appointments or meetings
• Be helped with housing, including moves, how to report repairs and know their responsibilities to the landlord.
• Be supported in handling disputes
• Receive help to meet people and to keep in contact with family and friends.
• Be supported to seek meaningfull opportunities i.e  college
• Engage with leisure activities and work.
• Understand and enjoy their rights and responsibilities.
• Receive support to exercise choice and control over life and life style.
• Be protected from abuse.
• Be offered help to develop life skills such as learning to cook, clean, ,
• Be supported to access other services like mental health and drug and alcohol
• Be involved with telling us what is good and what is bad about the service
• To work with us so we can make the service  better.
• Be treated with respect

and most importantly

• That service users are involved and are listened to!

Learning disability service
Stamford Brook Centre
14-16 Stamford Brook Avenue
London W6 0YD
             
tel 020 8383 6464
fax 020 8383 6465

View our Floating support services leaflet for people living with a learning disability

Day opportunities for people living with a learning disability 

View Day opportunities - the service that helps people develop skills to continue living at home and also helps residents access services and facilities.