Freedom Passes

Freedom pass renewals:     

• over 60s continue to renew their freedom pass at the post office
• disabled people's freedom passes cannot be renewed at the post office. If you have a disabled persons freedom pass and have not received a renewal letter telling you the new arrangements please contact us on  020 8753 5046
• Hammersmith & Fulham disabled people's freedom passes will continue to be renewed throughout April. If you have a pass that expires at the end of March it will still work throughout this period.     

Men and women aged 60 and over and those who are blind or disabled can apply for a freedom pass to travel free on buses, trains and underground services in London.

If you are under 60 years old and have a disability you should visit the Blue Badge and Freedom Pass Team  in Room 31, Ground Floor, Hammersmith Town Hall, King Street W6 9JU to apply for or renew your freedom pass.  If your pass has been lost or stolen click here to find out what you should do.

We issue passes between 2pm - 4.30pm Monday to Friday. If work or other commitments mean that our opening hours are not convenient for you, please call the team on 020 8753 5046  and we will try to arrange an alternative appointment. 

If you are over 60 years old  your freedom pass will be issued and renewed at the Post Office. 

Whether your pass is issued by the Blue Badge and Freedom Pass Team or the Post Office you will need to supply proof of your name, age and residence in the borough. This means you need to bring 

One of the following: 

• pink driving licence 
• birth certificate 
• passport 
• medical card 
• marriage certificate             

and

One of the following: 

• current housing association rent book 
• recent official letter showing your address (such as gas, electricity, phone bill or doctor’s letter) that has been sent to you within the last three months 
• current council tax book 
• current benefit book             

If you are registered blind you need to bring along two recent passport size photos. If you are renewing your pass and the photo is in bad condition or is no longer a good likeness of you, please also bring two new passport photos with you. 

If you are over 60 you should take the same documents to your local post office where you can be issued with your pass.

Click here for an application form and information on eligibility.