Street naming and numbering

Street naming and numbering

We may be able to help if you are experiencing address problems with:

• Postal deliveries 
• Utilities connection / billing 
• Obtaining credit            

...or if you are involved in:- 

• Property development 
• Refurbishing or converting buildings 
• Changing the use of a building e.g. commercial to residential.
          

What do we do?

Some of these problems may arise because the Royal Mail does not hold a correct address. Please note that the Royal Mail will only amend its database on the recommendation of the council so changes should be directed here in the first instance. The Royal Mail is, however, solely responsible for the allocation of postcodes. 

If the matter concerns an error within the council's database the problem can often be rectified immediately. If the problem lies with the Royal Mail's information this can take at least a week for them to effect the appropriate change.

If, however, a new name or number must be assigned to a street, premises or development then a series of consultations must be carried out with the Metropolitan Police, Fire Brigade, Ambulance Service and the Royal Mail. This is to avoid duplications which may cause confusion and lead to possible misdirection and/or delay of post and emergency services. This process often takes up to 10 weeks to complete, depending on the complexity of the development.

It is therefore advisable that the naming and numbering of new streets and buildings is applied for well in advance of their occupation to avoid delays to the provision of utilities and other services.

We currently charge for this service and the fees are shown below. 

Function	Fee
New addressable unit	£50
Street name	£100
Building name	£100
Any cases which require more than two hours to resolve will be charged for the extra time incurred.

You can pay the fee by credit or debit cards or by cheque.  Please note that when paying via credit or debit card, a surcharge may be applicable. To avoid delay to your application please contact us to discuss the charge for your development.

If you are the owner or developer and want to apply for street naming and numbering, please complete the form linked below:-

Street Naming and Numbering Application Form

Return the form with a site plan of the property in question indicating the main entrances.

Please also ensure to refer to the London Fire Brigade's regulations regarding naming conventions - link below. We consult closely with the LFB and adhere to these rules and regulations.

London Fire Brigade SNN Rules 

 

Opening hours:	Office Hours Monday to Thursday: 08.45-17.00 hours; Friday: 08.45-16.45 hours
	email naming_numbering@lbhf.gov.uk
Office:	020 8753 3030 or 020 8753 3083
Address:	Hammersmith Town Hall Extension Street Naming & Numbering 5th Floor Hammersmith Town Hall Extension King Street W6 9JU
Directions:	Ravenscourt Park (District line) is the nearest station.
Accessibility:	There is a lift to the ground floor.
Link to map:	http://www.lbhf.gov.uk/Images/Hammersmith_Town_Hall_tcm21-74727.pdf