Street Naming and Numbering

Who can we help?
We may be able to help if you are experiencing address problems regarding:-

• Postal Deliveries 
• Utilities Connection / Billing 
• Obtaining Credit            

…or if you are involved in:-

• Property Development 
• Refurbishing or Converting Buildings 
• Changing the Use of a Building e.g. Commercial to Residential            

What Do We Do?

Some of these problems may occur because the Royal Mail does not hold a correct address. Please note that the Royal Mail will only amend their database on the recommendation of the Council so changes of this nature should be directed here in the first instance. The Royal Mail are, however, solely responsible for the allocation of postcodes. 

If the matter concerns an error within the Council database or that of the Royal Mail the problem can often be rectified within 48 hours.

If, however, a new name or number must be assigned to a street, premises or development then a series of consultations must be carried out with the Metropolitan Police, Fire Brigade, Ambulance Service and the Royal Mail. This is to avoid duplications which may cause confusion and lead to possible misdirection and/or delay of post and emergency services. This process will often take 2-6 weeks to complete.

It is therefore advisable that the naming and numbering of new streets and buildings is applied for well in advance of their occupation to avoid delays to the provision of utilities and other services.

We currently charge for this service and the Fees are shown below. 

Please contact us to discuss the charge for your development.

If you are the owner or developer and need to get in touch with the council you can write to us, or download and complete the Street & Building Naming & Numbering Application Form (PDF file, 100k), and send with a site plan of the property in question indicating the main entrances.