» School staff zone
home page
LA portfolio of services
Welcome to the LA’s 2011-12 portfolio of services, which profiles all our buy-back services to schools and provides the information you need to make considered budget-setting decisions.
We are continually trying to improve the quality of our services to schools. We hope that you will continue to purchase the services listed here, and of course to make good use of the centrally funded services we provide.
This portfolio is divided into two sections, annual and ad hoc buy-back, accessed via the links below. Each section has a list of the services available, providing links directly to the information about each of those services.
Please note that this revised version of the portfolio includes additional offers in the annual contract section.
See the NEW Headteacher performance management offer in these amended SLAs:
School improvement services - primary
School improvement services - secondary
See also the NEW SLA:
School improvement services - special schools.
If you have any questions about a particular service, please contact the officer named in the relevant entry.
How the services are organised
| A. | ‘Annual contract’ - services offered on a year long basis |
| B. | ‘Ad hoc buy-back’ - services schools may choose to buy as they need them throughout the year |
How to register for annual contract services
The nominal deadline for return of the buy-back services form to Sean Callaghan has passed (8 April, 2011) however Sean will be happy discuss late sign-ups. Please contact him directly Sean.Callaghan@lbhf.gov.uk
Additionally, you can contact staff at the LA at any time during the year if you wish to purchase services on an ad hoc basis.
Service standards - where to go for help
Each of the entries includes a paragraph on service standards. If you consider a service is failing to meet those standards, or other problems become evident, your first point of contact should be the named officer for the entry. We hope that this will resolve the issue. If you remain dissatisfied, however, you can contact Terry Broady and he will progress your complaint. We would very much like to know your views on the services provided and you can send any comments you may have to:
Terry Broady
Schools information and communication manager
Children’s Services
Hammersmith Town Hall, London, W6 9JU
terry.broady@lbhf.gov.uk
------------------------------------------------------------------------------
A. Annual contract through buy-back (1 April 2011 to 31 March 2012).
» Click here for a copy of the annual contract services
B. Services available on an ad hoc buy-back basis.
Page last updated: 06/01/2012
