Policy on Charging for Requests for Information v1-0 2009
This will tell you how much we charge for different types of request for information
What is covered
Personal Information Requests under the Data Protection Act 1998
We will not charge for any requests for personal information related to you, or requests made for you or for someone else. Personal information requests include any requests for CCTV footage. We will return all payments that we receive.
Requests under the Freedom of Information Act 2000
Wherever possible we will try to send out information electronically. Where this is not possible we may invite you to come to view information at our offices. Where we need to send information to you through the post e.g. documents or a CD, we will not charge you for this.
The Freedom of Information Act gives us two options on how to handle difficult or large requests. We can charge, or refuse to answer. We have decided to refuse to answer requests which will take longer than 2.5 days to answer. Instead we will ask you to rephrase your request so that we are able to respond. We will help you to do this.
Requests under the Environmental Information Regulations 2004
The Regulations expect us to make as much information as possible available electronically. Some information is available via public registers, either through the website or at our offices. Access to public registers is free. Other types of environmental information may have charges associated with them, but we will let you know about these at the time.
If you have any questions about this policy please contact us.
Other council charges
We will let you know about these when you are in touch with us about a particular service.
Page last updated: 17/03/2010
