Quarterly Performance Reports

Reports to our Corporate Management Team

Our Corporate Management Team receives a quarterly performance monitoring report which covers key Best Value performance indicators.  The report shows a 'traffic light' system of performance.  It also details how we compare with other London Councils. 

Quarter 4 CMT Performance Monitoring Report

Quarter 3 CMT Performance Monitoring Report

Quarter 2 CMT Performance Monitoring Report

An annual report is produced which compares our performance against National and London Quartiles.

2006/07 BVPI Quartile Comparison Report

2005/06 BVPI Quartile Comparison Report

2004/05 BVPI Quartile Comparison Report

Every 3 years, the council takes part in a statutory user satisfaction survey.  A number of BVPIs which measure user satisfaction are generated from this survey.  The latest survey was in Autumn 2006 and will be reported in our 2007 Corporate Plan.

2006 BVPI User Satisfaction Results

For more information contact the Performance Team on 020 8753 2216