GovMetric

GovMetric

Help us to make ongoing improvements to our website by telling us what you think of the information and services on each page.

A simple click on whichever face best sums up your experience will help us to build a picture of where we need to focus our efforts to make this site even more user-friendly.

Everytime you click on a face to tell us what you liked or found less helpful, you will be helping to improve the service you receive from the council.

Some of the changes you tell us about will be made right away while others may take a little longer to appear as we work behind the scenes to make sure the changes are applied to every relevant section of the website.

The more details you can give us about the problem the more effectively we will be able to implement changes to improve the page.

Please be aware that the feedback sent via the smiley faces is anonymous and you will not receive a response. If you wish to send your comments to us more formally you have a number of othe options.

Other ways to let us know

1. Complaints 
General complaints against the council and services provided.

2. Web feedback 
Use this form if you want let us know about problems with our webpages and get a response.

3. Your views and opinions
Most of our news stories enable you to submit comments on issues affecting you and your borough, these views will be considered for publication on  your h&f .