Neighbourhood Wardens

Neighbourhood Wardens

Who we are

• A uniformed service patrolling the estates and streets of the Borough in order to prevent, report and deal with problems caused by crime and antisocial behaviour
•  A 17 strong team formed from the merger of the Estate Wardens and Street Wardens teams, creating a larger and more responsive service
• We are committed to making Hammersmith and Fulham a safer Borough for residents and visitors alike

What we do

Neighbourhood Wardens are out on the streets seven days a week, keeping an eye on the local neighbourhood by watching for signs of crime, vandalism and antisocial behaviour. We are on hand to report, investigate and deal with problems while on patrol and in response to calls from members of the public.

      Our wardens:

• report offences such as vandalism, fly tipping, graffiti and antisocial behaviour to the police or the council's rubbish and graffiti removal services
• investigate reports of nuisance, antisocial behaviour and security issues
• monitor and deter antisocial behaviour using state of the art CCTV equipment as well as photographic and video technology. We also act as professional witnesses when presenting evidence to the police.
• enforce the Borough wide controlled drinking zone and issue Fixed Penalty Notice for offences including dog fouling and litter dropping
• play an active role in the community, visiting schools and community centres running youth projects and attending community and resident meetings

When we operate

A Borough-wide service, we are available 7 days a week Monday to Saturday from 8am until 11pm and Sunday from 12pm until 10pm. Neighbourhood Wardens are uniformed and carry identification. They are linked by radio to the Customer Liaison Officer (CLO) who is office based and takes calls from members of the public.

How to contact us

Please report antisocial behaviour to the Neighbourhood Warden Service on 020 8753 2645 Monday to Saturday 8am to 11pm and Sunday 12pm to 10pm. The CLO will take detailed information on the problem

At other times you will be prompted to leave a message and the CLO will call you back between 9am and 5pm.

Neighbourhood Warden Service Manager
Chris Marsh
Address: 2nd floor 77 Glenthorne Road London W6 OLJ
Telephone:  020 8753 2642
Email: chris.marsh@lbhf.gov.uk

Head of Operations and Community Safety Unit  
Claire Rai
Address: 2nd floor, 77 Glenthorne Road London W6 OLJ 
Telephone: 020 8753 3154
Email: claire.rai@lbhf.gov.uk

Or print the Neighbourhood Wardens leaflet (pdf) which provides additional information.