My account

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My account


My account - sign up for self service: manage your council tax, benefits, parking permits, report it forms online  

Log in    Create an account


Services available to logged-in users:

  • Report it
    Report and track issues such as graffiti, abandoned vehicles, dumped rubbish, dog fouling, noise pollution, trading standards issues and much more.
  • Council tax
    View your council tax account details, apply for discounts and set up or amend a direct debit.
  • Housing benefit and council tax benefits
    Check details of your existing housing or council tax benefit/support claim
  • Parking permits
    View details of your permits, and  (where eligible) renew your resident parking permit
  • SMART visitor permits
    View details of your visitor permit, add credit to it or apply for a visitor permit
  • Highways permits
    Apply for skip, scaffolding, tables and chairs permits etc.  licences, View details of your visitor permit, add credit to it or apply for a visitor permit
  • Parking bay suspensions 
    If you are applying for a skip permit you may also need a parking bay suspension, this can be also be done via My account.
  • Temporary event notice 
    Holding an event? Apply for a temporary event notice through My account.
  • Email alerts
    Email alerts on planning and licensing applications in your area
  • Access to the housing register
    Complete an online application to join the housing register 
  • More reasons for creating an account with us
    Once you have created an account with us and are logged in you will find that filling in forms on our website is easier as they will be pre-filled with your details. Also you will be able to track the progress of forms you have submitted.

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Page last updated: 10/09/2014